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IFL Boot Drive Doesn't Recognize Internal Drives

Posted: Fri Feb 09, 2024 6:47 pm
by Muad'Dib
I just got a new machine at work (small footprint Dell desktop with an M.2 SSD and an HDD). The machine boots up the SSD just fine, but before I install anything, I want to boot to a thumb drive running IFL and back up the SSD. The thumb drive boots up fine, but it doesn't recognize any drives inside the computer (it only shows the thumb drive). If it matters, the thumb drive is currently running IFL v3.61, but I can update that if it will fix this problem. Also, this is the first UEFI system I've tried booting to an IFL drive (I'm not sure if that has anything to do with the problem).

Any suggestions on how I can get an IFL thumb drive to boot and recognize the drives inside the computer?

Re: IFL Boot Drive Doesn't Recognize Internal Drives

Posted: Fri Feb 09, 2024 8:48 pm
by TeraByte Support
1 - update to the latest version which has a newer kernel.

2 - create a report and send it to support. https://www.terabyteunlimited.com/kb/kb ... boot-disk/

Re: IFL Boot Drive Doesn't Recognize Internal Drives

Posted: Wed Feb 14, 2024 10:26 am
by Brian K
Did updating to the latest version fix the issue of not seeing the internal drives?