Can't log in the product download page using my email + password credentials like I used to

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Mr.X
Posts: 106
Joined: Mon Oct 20, 2014 12:31 am

Can't log in the product download page using my email + password credentials like I used to

Post by Mr.X »

Can't log in the product download page using my email + password credentials like I used to:
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1.png (21.01 KiB) Viewed 2681 times
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Now I must use this section to log in:
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2.png (14.39 KiB) Viewed 2681 times
I prefer the first one.
TeraByte Support
Posts: 3891
Joined: Thu May 05, 2011 10:37 pm

Re: Can't log in the product download page using my email + password credentials like I used to

Post by TeraByte Support »

after you log in, set a password via the change information button on the bottom. If you any issues, email support.
Mr.X
Posts: 106
Joined: Mon Oct 20, 2014 12:31 am

Re: Can't log in the product download page using my email + password credentials like I used to

Post by Mr.X »

Thanks, it worked. Odd, because back in the day when you announced v4, you asked the same procedure and I did it. My login credentials worked until a couple of weeks ago, IIRC.
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