Collection V2 registration fails

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skipro
Posts: 116
Joined: Tue Aug 16, 2011 9:57 pm

Collection V2 registration fails

Post by skipro »

Purchased V2 and downloaded. Made flash drive for Bios mode and Name & code is automatically filled. App installs. When I use the drive to install Bootit it asks for this info again.
Why?

When I enter info, it fails.

Did not have this problem with BUI.
TeraByte Support
Posts: 3891
Joined: Thu May 05, 2011 10:37 pm

Re: Collection V2 registration fails

Post by TeraByte Support »

It's not the correct name/key for that version.
skipro
Posts: 116
Joined: Tue Aug 16, 2011 9:57 pm

Re: Collection V2 registration fails

Post by skipro »

It was the correct name/key for that version, I did not know that you have to include the hyphens. Got past the registration and when it starts the upgrade, I get these messages.
1) Unable to install EMBRLL
then
2) Unable to install EMBRI/EMBRL
TeraByte Support
Posts: 3891
Joined: Thu May 05, 2011 10:37 pm

Re: Collection V2 registration fails

Post by TeraByte Support »

That means either it couldn't read the source or update the mbr (ensure bios doesn't have mbr protection enabled). Otherwise create new boot media, ensure installing to correct location, you can choose manual install option.
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