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Screen Remains Black (No Mouse Cursor Either) When Booting from the Installation Diskette

This problem can occur when the video adapter chipset is not supported. To work around this issue:

  • First try reversing the VESA Video option when you create the installation diskette (that is, if you had it enabled before, try leaving it disabled, or vice versa).

  • If it still does not work, try doing the same with the Standard VGA option.

  • You may need to upgrade your system BIOS and/or graphics card firmware.

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