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Message “Synchronizing in Progress…” Remains for an Extended Period of Time

This issue arises while waiting for the BIOS to return control to the program. There are a few things you can try:

  • If you have a ZIP drive (or any other device that is not a hard drive) then be sure that it is set up as a removable drive type and not configured to appear as a hard drive. Most often, you need to set the appropriate channel master/slave devices to NONE instead of AUTO in your system BIOS.

  • If you have any media readers (music players, card readers, printers, cameras, etc.) connected, try disconnecting them.

  • Double check the BIOS to be sure the number of hard drives and type/size are set correctly.

  • Redetect the hard drives.

  • Clear configuration data under the PNP/PCI section (ESCD).

  • Reset the BIOS to its default configuration.

  • Be sure your system BIOS is up to date.

  • Disable Legacy USB support in the BIOS.

  • Disable S.M.A.R.T. in the BIOS. On some older systems, strange behavior may occur when S.M.A.R.T. is enabled.

  • For ATA add-in adapters, be sure the adapter BIOS is up to date.

  • For SCSI controllers, be sure the SCSI BIOS is set up correctly (see below) and is up to date (if so, you may want to try a slightly older version if available).

SCSI BIOS setup (the wording below is taken from the documentation for the Adaptec AHA2940UW):

  • Extended BIOS Translation for DOS Drives: Enabled

  • BIOS Support for Int13 Extension: Enabled

  • Support Removable Disks Under BIOS as Fixed Disks: Boot Only
    (other values may work).

  • BIOS Support for Bootable CD-ROM: Enabled
    (toggle to see if it makes a difference)

  • For each hard drive device, it should have the Include in BIOS Scan option set to Yes.

  • For each non-hard drive device, it should have the Include in BIOS Scan option set to No.

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