BootIt NG relies on the systems BIOS for hard drive access and information. You should check the following:
- Ensure the BIOS has the correct settings for the device on that controller/channel. If it's set to none, then BING won't be able to see the drive.
- Some system BIOSes require addtional settings. One such setting is reportedly something similar to Enable advanced ATAPI.
- Some add-in adapters and BIOSes conflict, which cause the hard drive count in the BIOS to be incorrect. You can remedy this by moving all drives to the same controllers (either on-board or add-in).
- If you're using a SCSI adapter, then you'll need to ensure the SCSI BIOS is enabled. This setting is typically found in the SCSI adapter's built-in configuration menus, which you access by pressing a special key combination when it tells you to during the booting process (provided the setting to display the key combination hasn't been disabled).