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Knowledge Base > Archive > Products > BootIt Next Generation > Problem Solving > USB Keyboard and/or Mouse Stop Responding when Entering Partition Work

USB Keyboard and/or Mouse Stop Responding when Entering Partition Work

This problem can occur when the keyboard and/or mouse is plugged into a USB 2.0 controller, due to the way BootIt NG takes control and provides only mass storage device support. To solve this issue:

  • Move the keyboard and/or mouse to a USB 1.1 controller;

  • Use a PS/2 keyboard and/or mouse instead; or

  • Disable the USB 2.0 Support option in BootIt NG's Settings.

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