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Recovery usb asks for license in restore mode

Posted: Sun Aug 17, 2025 10:44 am
by pb1
Hi

I install IFW and enter my credentials during the install process before letting it restart the pc. Afterwards i create WinRE usb boot media, rescue media. Boot into it to test it. And there i get a prompt asking for my credentials, again, instead of "just functioning" as it usually does, i fill them in. Close the program and restart the pc into the usb again to see if all is working ok now without a prompt. But it asks again for credentials. This goes on and on and... .

This is unusual behaviour according to experience. So why does this happen and how do i get rid of the prompt?

Re: Recovery usb asks for license in restore mode

Posted: Sun Aug 17, 2025 4:14 pm
by TeraByte Support
you're probably not entering the correct name/key pair for the correct product or product version. You can contact support or log in to the download portal to check.

Re: Recovery usb asks for license in restore mode

Posted: Sun Aug 17, 2025 4:28 pm
by pb1
Since it accepts the credentials and activates the program when installing, that can not be possible. Besides, i know for sure it is the right product.

Re: Recovery usb asks for license in restore mode

Posted: Mon Aug 18, 2025 5:55 am
by TeraByte Support
it doesn't validate anything during install, you have to run the program itself to determine if it was correct.