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Can't log in the product download page using my email + password credentials like I used to
Posted: Sat Jul 26, 2025 2:49 pm
by Mr.X
Can't log in the product download page using my email + password credentials like I used to:

- 1.png (21.01 KiB) Viewed 2679 times

- 3.png (2.6 KiB) Viewed 2679 times
Now I must use this section to log in:

- 2.png (14.39 KiB) Viewed 2679 times
I prefer the first one.
Re: Can't log in the product download page using my email + password credentials like I used to
Posted: Sat Jul 26, 2025 11:26 pm
by TeraByte Support
after you log in, set a password via the change information button on the bottom. If you any issues, email support.
Re: Can't log in the product download page using my email + password credentials like I used to
Posted: Sun Jul 27, 2025 1:48 am
by Mr.X
Thanks, it worked. Odd, because back in the day when you announced v4, you asked the same procedure and I did it. My login credentials worked until a couple of weeks ago, IIRC.