ERROR: The image file requires a newer version of TBIView.
Posted: Thu Sep 19, 2024 4:59 am
I have been using image for Windows for quite some time now. I have not really needed to do any restores, until recently.
When going into my external drive to look at some of the backups, I navigate to the file, in file manager, I try to open it, I get the error message (subject line) and then:
When I run TBIview and browse to the .tbi backup file to open, nothing happens.
Funny thing, I've only had this one version. now something has happened and I don't understand how and why this error would occur.
The versions that I currently (and always) have:
TBIView 4.42 - TBIMount 1.17
TeraByte Unlimited | 9/18/2024
TeraByte Drive Image Backup and Restore Suite 3.13
TeraByte Unlimited | 9/18/2024
TeraByte OS Deployment Tool Suite Professional version 1.73
1.73 | TeraByte, Inc. | 9/18/2024
How do I know what "version" the images are made from? why would the software think they were created with a different version? Did it happen because I was Win10 when I got the Suite and then everything when to Win11??
No problems with file permissions (exFAT) or hardware (System Diagnostics)...
Please advice
When going into my external drive to look at some of the backups, I navigate to the file, in file manager, I try to open it, I get the error message (subject line) and then:
.Error 55 opening file
F:\TeraByte_TBI_Backups\F1C98F1F-7F6A-EA40-B05E-0F711168
DCA3}\BF42347E-4482-4739-8BF5-3B13699F16C4}\00000000000
00001\2021_05_11_115241_Full.tbi.
This usually means the file is not accessible or the file is
invalid.
Ensure the file exists and the user has read permissions;
Update to the latest version of TBIView; Consider checking or
replacing system RAM
When I run TBIview and browse to the .tbi backup file to open, nothing happens.
Funny thing, I've only had this one version. now something has happened and I don't understand how and why this error would occur.
The versions that I currently (and always) have:
TBIView 4.42 - TBIMount 1.17
TeraByte Unlimited | 9/18/2024
TeraByte Drive Image Backup and Restore Suite 3.13
TeraByte Unlimited | 9/18/2024
TeraByte OS Deployment Tool Suite Professional version 1.73
1.73 | TeraByte, Inc. | 9/18/2024
How do I know what "version" the images are made from? why would the software think they were created with a different version? Did it happen because I was Win10 when I got the Suite and then everything when to Win11??
No problems with file permissions (exFAT) or hardware (System Diagnostics)...
Please advice