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Collection V2 registration fails
Posted: Sun Jul 07, 2024 11:58 am
by skipro
Purchased V2 and downloaded. Made flash drive for Bios mode and Name & code is automatically filled. App installs. When I use the drive to install Bootit it asks for this info again.
Why?
When I enter info, it fails.
Did not have this problem with BUI.
Re: Collection V2 registration fails
Posted: Sun Jul 07, 2024 5:19 pm
by TeraByte Support
It's not the correct name/key for that version.
Re: Collection V2 registration fails
Posted: Tue Jul 09, 2024 11:03 pm
by skipro
It was the correct name/key for that version, I did not know that you have to include the hyphens. Got past the registration and when it starts the upgrade, I get these messages.
1) Unable to install EMBRLL
then
2) Unable to install EMBRI/EMBRL
Re: Collection V2 registration fails
Posted: Wed Jul 10, 2024 4:44 am
by TeraByte Support
That means either it couldn't read the source or update the mbr (ensure bios doesn't have mbr protection enabled). Otherwise create new boot media, ensure installing to correct location, you can choose manual install option.