Page 1 of 2
TBI Mount - "theres a problem with this drive"
Posted: Wed Jul 12, 2023 5:44 pm
by ZebC
Hello,
While using TBIMount to mount drive images (Windows 10, IFW 3.61), Windows throws a popup "there's a problem with this drive" and at the same time in the Event Viewer appears Event ID 4:
File System Filter 'wcifs' (Version 10.0, 2102-01-13T07:06:12.000000000Z) failed to attach to volume '\Device\TBIMount\TBI0'. The filter returned a non-standard final status of 0xC000000D. This filter and/or its supporting applications should handle this condition. If this condition persists, contact the vendor.
For some reason, error popup only when mount differential part of image (_diff.tbi one) but when mounting base one (.tbi), error doesn't appear. Is this something to worry about?
Re: TBI Mount - "theres a problem with this drive"
Posted: Wed Jul 12, 2023 9:01 pm
by TeraByte Support
validate the diff one which validates as would be a restore.
Re: TBI Mount - "theres a problem with this drive"
Posted: Wed Jul 12, 2023 10:26 pm
by ZebC
Validate went OK.
Re: TBI Mount - "theres a problem with this drive"
Posted: Thu Jul 13, 2023 2:39 am
by TeraByte Support
you can try mounting with tbihd or use tbiview.
Re: TBI Mount - "theres a problem with this drive"
Posted: Thu Jul 13, 2023 10:15 am
by ZebC
I can mount image without problem. There is no "visible" problem with images, I can access files as well. Everything seems fine. Just this strange error shows up when mounting .diff images. I just wonder what this is about, because every error about backup integrity is a bit worrying.
Re: TBI Mount - "theres a problem with this drive"
Posted: Thu Jul 13, 2023 8:24 pm
by TeraByte Support
looks like it's just saying it's dirty.
Re: TBI Mount - "theres a problem with this drive"
Posted: Fri Jul 14, 2023 10:20 am
by ZebC
Well... Dirty... Anyway, but image is "dirty" (whatever that means) only when mounting .dff part of backup. And I don't remember if that behavior occurred earlier. So... is there a problem or there is not (worth overthinking about it, i.e bother official support...)?
Re: TBI Mount - "theres a problem with this drive"
Posted: Fri Jul 14, 2023 7:37 pm
by TeraByte Support(PP)
The differential backup was taken at a different time than the base full image. It could certainly be dirty while the base isn't. If you created another differential backup, its dirty state would depend on the current file system state (not on any previous differential).
If you mount the backup with write access using TBIHD you can run "chkdsk /f" on it and see if any repairs are done and what they are.
If you're concerned about it, run "chkdsk /f" on the partition(s) prior to the next backup so they should be in a clean state. Windows will often clean things up automatically if it detects something but sometimes manual checks are needed.
Re: TBI Mount - "theres a problem with this drive"
Posted: Fri Jul 14, 2023 9:56 pm
by ZebC
Thanks for detail information.
Check disk throws this:
Cleaning up instance tags for file 0x958b.
Cleaning up instance tags for file 0xf55f.
Cleaning up instance tags for file 0xfa72.
Cleaning up instance tags for file 0x100d8.
Cleaning up instance tags for file 0x186e4.
CHKDSK is verifying Usn Journal...
The remaining USN block at offset 0x1642cd2000 in file 0x12f2b is
less than a page.
BTW, what chances are that all .diff throws that error while all base don't? Also, there's an event error ID 4 - "failed to attach to volume '\Device\TBIMount\TBI0", only for .diff images.
Re: TBI Mount - "theres a problem with this drive"
Posted: Sat Jul 15, 2023 12:59 am
by TeraByte Support
Don't see anything to worry about, although if you used vss it may be cleaner