TeraByte Unlimited

I have two computers with Image for Windows installed; one Windows 10 and the other Windows 7. When I image a complete disk with several partitions I can view the result, partition by partition, with TBIView on the Windows 10 machine. On the Windows 7 machine, this is not successful. I get an error message saying:

Unable to mount the image.
Common reasons: dirty file system, incorrect partition file system identifier, unsupported file system, or an error occurred.

The target is a 4TB GPT drive formatted as NTFS. I cannot view any partition image generated by the Windows 7 machine on either the Windows 10 or Windows 7 machine. In all cases, the result from Image for Windows was that the image generation was successful.

Any help appreciated.

GordonM

It's most likely one of the issues it listed.

What does a partinfo (option available in start menu group for the suite)
listing show for the Win7 machine?

What does the .log show for the backup?

The backup/restore is not the same as using tbiview.


"GordonM" wrote in message news:[email protected]...

I have two computers with Image for Windows installed; one Windows 10 and
the other Windows 7. When I image a complete disk with several partitions I
can view the result, partition by partition, with TBIView on the Windows 10
machine. On the Windows 7 machine, this is not successful. I get an error
message saying:

Unable to mount the image.
Common reasons: dirty file system, incorrect partition file system
identifier, unsupported file system, or an error occurred.

The target is a 4TB GPT drive formatted as NTFS. I cannot view any
partition image generated by the Windows 7 machine on either the Windows 10
or Windows 7 machine. In all cases, the result from Image for Windows was
that the image generation was successful.

Any help appreciated.

GordonM

Thank you for the reply. I think that I may have found the problem. The image source disk drive had been removed from an old laptop and put in another computer as a secondary drive. What I didn't notice was that it had originally been set up as a Dynamic Disk. I backed-up (not imaged) all of the files on the drive (it wasn't a system/boot disk) deleted the current volumes and then set the drive up as a Basic Drive. I then create three partitions on it and copied back the original files. I then imaged the whole multi-partition disk and I was able to see all of the files in every partition using TBIView.

Thank you
GordonM