PHYLock Error 0003h
Posted: Mon Aug 26, 2013 8:47 am
Hi there we have been using IFW for years but recently we are having trouble taking an image of our system.
I’m getting an “PHYLock Error 0003h” and “Error Code 204”.
I’ve tried adjusting the arguments in the task sheduler command line to increase the disk cache size but it doesn’t seem to have helped.
The system is server 2008 R2. Its a fairly busy machine but it shouldn't really be doing much at midnight and as I say we were able to take images OK using default cache previously.
I should mention that I have already done a chkdsk /f and defrag on this disk and also reinstalled ifw & phylock & recreated the backup task.
Log of it taking a good backup:
Recent logs below:
--------------------------------------------------------------------------
[24/08/2013 00:10:06] /logl:10 /b /uy /um /d:w1 /f:D:\image\Backup-w1-$~YYYY$-$~MM$-$~DD$-$~HHMM$ /desc:image system disk
[24/08/2013 00:10:06] Image for Windows 2.83 (GUI)
[24/08/2013 00:10:06] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\Backup-w1-$~YYYY$-$~MM$-$~DD$-$~HHMM$" /desc:"image system disk"
[24/08/2013 00:10:06] PHYLock is waiting for drive writing to stop ...
[24/08/2013 00:11:07] PHYLock using drive C:
[24/08/2013 00:11:07] PHYLock Started
[24/08/2013 00:11:07] PHYLock Using Disk
[24/08/2013 00:11:07] PHYLock version 10
[24/08/2013 00:11:07] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[24/08/2013 00:11:07] To: D:\image\Backup-w1-2013-08-24-0010.TBI
[24/08/2013 00:38:52] PHYLock Error 0003h
[24/08/2013 00:38:52] INFO: Total Sectors:975693824 Total Allocated:429929720
[24/08/2013 00:38:54] Deleting incomplete or failed backup.
[24/08/2013 00:38:54] Deleting D:\image\Backup-w1-2013-08-24-0010.TBI
[24/08/2013 00:38:57] Operation Completed with Error Code 204
[24/08/2013 00:38:57] PHYLock failed to cache all changes. Please increase the cache size in settings.
[24/08/2013 00:38:57] Stop
--------------------------------------------------------------------------
[24/08/2013 11:00:54] /b /pldisk:1 /pldcs:2048 /uy /um /d:w1 /f:D:\image\Backup-w1-$~YYYY$-$~MM$-$~DD$-$~HHMM$ /desc:image system disk /logl:10
[24/08/2013 11:00:54] Image for Windows 2.83 (GUI)
[24/08/2013 11:00:54] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\Backup-w1-$~YYYY$-$~MM$-$~DD$-$~HHMM$" /desc:"image system disk"
[24/08/2013 11:00:54] PHYLock is waiting for drive writing to stop ...
[24/08/2013 11:01:11] PHYLock using drive C:
[24/08/2013 11:01:11] PHYLock Started
[24/08/2013 11:01:11] PHYLock Using Disk
[24/08/2013 11:01:11] PHYLock version 10
[24/08/2013 11:01:13] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[24/08/2013 11:01:13] To: D:\image\Backup-w1-2013-08-24-1100.TBI
[24/08/2013 11:03:41] Are you sure you want to cancel?
[24/08/2013 11:03:43] INFO: Total Sectors:975693824 Total Allocated:431181424
[24/08/2013 11:03:48] Deleting incomplete or failed backup.
[24/08/2013 11:03:48] Deleting D:\image\Backup-w1-2013-08-24-1100.TBI
[24/08/2013 11:03:58] Operation Completed with Error Code 1
[24/08/2013 11:03:58] Stop
--------------------------------------------------------------------------
[24/08/2013 11:11:24] /b /pldisk:1 /pldcs:2048 /uy /um /d:w1 /f:D:\image\image.tbi /desc:image system disk /logl:10
[24/08/2013 11:11:25] Image for Windows 2.83 (GUI)
[24/08/2013 11:11:25] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\image" /desc:"image system disk"
[24/08/2013 11:11:25] PHYLock is waiting for drive writing to stop ...
[24/08/2013 11:12:11] PHYLock using drive C:
[24/08/2013 11:12:11] PHYLock Started
[24/08/2013 11:12:11] PHYLock Using Disk
[24/08/2013 11:12:11] PHYLock version 10
[24/08/2013 11:12:11] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[24/08/2013 11:12:11] To: D:\image\image.tbi
[24/08/2013 11:56:13] PHYLock Error 0003h
[24/08/2013 11:56:13] INFO: Total Sectors:975693824 Total Allocated:431181736
[24/08/2013 11:56:15] Deleting incomplete or failed backup.
[24/08/2013 11:56:15] Deleting D:\image\image.tbi
[24/08/2013 11:56:18] Operation Completed with Error Code 204
[24/08/2013 11:56:18] PHYLock failed to cache all changes. Please increase the cache size in settings.
[24/08/2013 11:56:18] Stop
--------------------------------------------------------------------------
[25/08/2013 00:10:05] /b /pldisk:1 /pldcs:2048 /uy /um /d:w1 /f:D:\image\image.tbi /desc:image system disk /logl:10
[25/08/2013 00:10:05] Image for Windows 2.83 (GUI)
[25/08/2013 00:10:05] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\image" /desc:"image system disk"
[25/08/2013 00:10:06] PHYLock is waiting for drive writing to stop ...
[25/08/2013 00:10:47] PHYLock using drive C:
[25/08/2013 00:10:47] PHYLock Started
[25/08/2013 00:10:47] PHYLock Using Disk
[25/08/2013 00:10:47] PHYLock version 10
[25/08/2013 00:10:48] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[25/08/2013 00:10:48] To: D:\image\image.tbi
[25/08/2013 01:21:09] PHYLock Error 0003h
[25/08/2013 01:21:09] INFO: Total Sectors:975693824 Total Allocated:435549128
[25/08/2013 01:21:11] Deleting incomplete or failed backup.
[25/08/2013 01:21:11] Deleting D:\image\image.tbi
[25/08/2013 01:21:14] Operation Completed with Error Code 204
[25/08/2013 01:21:14] PHYLock failed to cache all changes. Please increase the cache size in settings.
[25/08/2013 01:21:14] Stop
--------------------------------------------------------------------------
[26/08/2013 00:10:08] /b /pldisk:1 /pldcs:2048 /uy /um /d:w1 /f:D:\image\image.tbi /desc:image system disk /logl:10
[26/08/2013 00:10:08] Image for Windows 2.83 (GUI)
[26/08/2013 00:10:08] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\image" /desc:"image system disk"
[26/08/2013 00:10:09] PHYLock is waiting for drive writing to stop ...
[26/08/2013 00:20:14] PHYLock using drive C:
[26/08/2013 00:20:14] PHYLock Started
[26/08/2013 00:20:14] PHYLock Using Disk
[26/08/2013 00:20:14] PHYLock version 10
[26/08/2013 00:20:16] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[26/08/2013 00:20:16] To: D:\image\image.tbi
[26/08/2013 01:23:21] INFO: Total Sectors:975693824 Total Allocated:446669640
[26/08/2013 01:23:21] INFO: Total Sectors:975693824 Total Allocated:446669640
[26/08/2013 01:23:23] Deleting incomplete or failed backup.
[26/08/2013 01:23:23] Deleting D:\image\image.tbi
[26/08/2013 01:23:26] Operation Completed with Error Code 204
[26/08/2013 01:23:26] PHYLock failed to cache all changes. Please increase the cache size in settings.
[26/08/2013 01:23:26] Stop
I’m getting an “PHYLock Error 0003h” and “Error Code 204”.
I’ve tried adjusting the arguments in the task sheduler command line to increase the disk cache size but it doesn’t seem to have helped.
The system is server 2008 R2. Its a fairly busy machine but it shouldn't really be doing much at midnight and as I say we were able to take images OK using default cache previously.
I should mention that I have already done a chkdsk /f and defrag on this disk and also reinstalled ifw & phylock & recreated the backup task.
Log of it taking a good backup:
Recent logs below:
--------------------------------------------------------------------------
[24/08/2013 00:10:06] /logl:10 /b /uy /um /d:w1 /f:D:\image\Backup-w1-$~YYYY$-$~MM$-$~DD$-$~HHMM$ /desc:image system disk
[24/08/2013 00:10:06] Image for Windows 2.83 (GUI)
[24/08/2013 00:10:06] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\Backup-w1-$~YYYY$-$~MM$-$~DD$-$~HHMM$" /desc:"image system disk"
[24/08/2013 00:10:06] PHYLock is waiting for drive writing to stop ...
[24/08/2013 00:11:07] PHYLock using drive C:
[24/08/2013 00:11:07] PHYLock Started
[24/08/2013 00:11:07] PHYLock Using Disk
[24/08/2013 00:11:07] PHYLock version 10
[24/08/2013 00:11:07] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[24/08/2013 00:11:07] To: D:\image\Backup-w1-2013-08-24-0010.TBI
[24/08/2013 00:38:52] PHYLock Error 0003h
[24/08/2013 00:38:52] INFO: Total Sectors:975693824 Total Allocated:429929720
[24/08/2013 00:38:54] Deleting incomplete or failed backup.
[24/08/2013 00:38:54] Deleting D:\image\Backup-w1-2013-08-24-0010.TBI
[24/08/2013 00:38:57] Operation Completed with Error Code 204
[24/08/2013 00:38:57] PHYLock failed to cache all changes. Please increase the cache size in settings.
[24/08/2013 00:38:57] Stop
--------------------------------------------------------------------------
[24/08/2013 11:00:54] /b /pldisk:1 /pldcs:2048 /uy /um /d:w1 /f:D:\image\Backup-w1-$~YYYY$-$~MM$-$~DD$-$~HHMM$ /desc:image system disk /logl:10
[24/08/2013 11:00:54] Image for Windows 2.83 (GUI)
[24/08/2013 11:00:54] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\Backup-w1-$~YYYY$-$~MM$-$~DD$-$~HHMM$" /desc:"image system disk"
[24/08/2013 11:00:54] PHYLock is waiting for drive writing to stop ...
[24/08/2013 11:01:11] PHYLock using drive C:
[24/08/2013 11:01:11] PHYLock Started
[24/08/2013 11:01:11] PHYLock Using Disk
[24/08/2013 11:01:11] PHYLock version 10
[24/08/2013 11:01:13] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[24/08/2013 11:01:13] To: D:\image\Backup-w1-2013-08-24-1100.TBI
[24/08/2013 11:03:41] Are you sure you want to cancel?
[24/08/2013 11:03:43] INFO: Total Sectors:975693824 Total Allocated:431181424
[24/08/2013 11:03:48] Deleting incomplete or failed backup.
[24/08/2013 11:03:48] Deleting D:\image\Backup-w1-2013-08-24-1100.TBI
[24/08/2013 11:03:58] Operation Completed with Error Code 1
[24/08/2013 11:03:58] Stop
--------------------------------------------------------------------------
[24/08/2013 11:11:24] /b /pldisk:1 /pldcs:2048 /uy /um /d:w1 /f:D:\image\image.tbi /desc:image system disk /logl:10
[24/08/2013 11:11:25] Image for Windows 2.83 (GUI)
[24/08/2013 11:11:25] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\image" /desc:"image system disk"
[24/08/2013 11:11:25] PHYLock is waiting for drive writing to stop ...
[24/08/2013 11:12:11] PHYLock using drive C:
[24/08/2013 11:12:11] PHYLock Started
[24/08/2013 11:12:11] PHYLock Using Disk
[24/08/2013 11:12:11] PHYLock version 10
[24/08/2013 11:12:11] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[24/08/2013 11:12:11] To: D:\image\image.tbi
[24/08/2013 11:56:13] PHYLock Error 0003h
[24/08/2013 11:56:13] INFO: Total Sectors:975693824 Total Allocated:431181736
[24/08/2013 11:56:15] Deleting incomplete or failed backup.
[24/08/2013 11:56:15] Deleting D:\image\image.tbi
[24/08/2013 11:56:18] Operation Completed with Error Code 204
[24/08/2013 11:56:18] PHYLock failed to cache all changes. Please increase the cache size in settings.
[24/08/2013 11:56:18] Stop
--------------------------------------------------------------------------
[25/08/2013 00:10:05] /b /pldisk:1 /pldcs:2048 /uy /um /d:w1 /f:D:\image\image.tbi /desc:image system disk /logl:10
[25/08/2013 00:10:05] Image for Windows 2.83 (GUI)
[25/08/2013 00:10:05] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\image" /desc:"image system disk"
[25/08/2013 00:10:06] PHYLock is waiting for drive writing to stop ...
[25/08/2013 00:10:47] PHYLock using drive C:
[25/08/2013 00:10:47] PHYLock Started
[25/08/2013 00:10:47] PHYLock Using Disk
[25/08/2013 00:10:47] PHYLock version 10
[25/08/2013 00:10:48] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[25/08/2013 00:10:48] To: D:\image\image.tbi
[25/08/2013 01:21:09] PHYLock Error 0003h
[25/08/2013 01:21:09] INFO: Total Sectors:975693824 Total Allocated:435549128
[25/08/2013 01:21:11] Deleting incomplete or failed backup.
[25/08/2013 01:21:11] Deleting D:\image\image.tbi
[25/08/2013 01:21:14] Operation Completed with Error Code 204
[25/08/2013 01:21:14] PHYLock failed to cache all changes. Please increase the cache size in settings.
[25/08/2013 01:21:14] Stop
--------------------------------------------------------------------------
[26/08/2013 00:10:08] /b /pldisk:1 /pldcs:2048 /uy /um /d:w1 /f:D:\image\image.tbi /desc:image system disk /logl:10
[26/08/2013 00:10:08] Image for Windows 2.83 (GUI)
[26/08/2013 00:10:08] Starting image system disk...
imagew.exe /b /uy /um /d:w1 /f:"D:\image\image" /desc:"image system disk"
[26/08/2013 00:10:09] PHYLock is waiting for drive writing to stop ...
[26/08/2013 00:20:14] PHYLock using drive C:
[26/08/2013 00:20:14] PHYLock Started
[26/08/2013 00:20:14] PHYLock Using Disk
[26/08/2013 00:20:14] PHYLock version 10
[26/08/2013 00:20:16] Backup: Drive 1 (C:) MBR 0 Partition (01) 476413 MiB HPFS/NTFS
[26/08/2013 00:20:16] To: D:\image\image.tbi
[26/08/2013 01:23:21] INFO: Total Sectors:975693824 Total Allocated:446669640
[26/08/2013 01:23:21] INFO: Total Sectors:975693824 Total Allocated:446669640
[26/08/2013 01:23:23] Deleting incomplete or failed backup.
[26/08/2013 01:23:23] Deleting D:\image\image.tbi
[26/08/2013 01:23:26] Operation Completed with Error Code 204
[26/08/2013 01:23:26] PHYLock failed to cache all changes. Please increase the cache size in settings.
[26/08/2013 01:23:26] Stop