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Re: Laptop crashed, then image restore is failing to boot.
Posted: Mon Dec 12, 2022 9:10 pm
by Brian K
Jim, even easier...
Restore your image in BIBM. Don't restart.
Click Run, osdtool.tbs, OK
Re: Laptop crashed, then image restore is failing to boot.
Posted: Mon Dec 12, 2022 9:43 pm
by ohaya1000
you mean run osdtools.tbs inside BIBM? I have to look!
Re: Laptop crashed, then image restore is failing to boot.
Posted: Mon Dec 12, 2022 9:44 pm
by ohaya1000
I am doing new restore anyway now, cuz I want a newer image.
Re: Laptop crashed, then image restore is failing to boot.
Posted: Mon Dec 12, 2022 10:33 pm
by ohaya1000
Well, I was worried this was too good to be true

.
I went through the same process with a newer image (from 2021 vs. from 2019) and it DID boot into Windows ONCE, but when I rebooted it then came up with the same old windows 4 blue squares and then hang.
I'm going back to the one I used earlier now... I actually don't remember if I had rebooted that one after it came up the 1st time, so we'll see.
Jim
Re: Laptop crashed, then image restore is failing to boot.
Posted: Mon Dec 12, 2022 10:59 pm
by ohaya1000
Hi,
While I am waiting for the restore to finish I've been thinking/wondering: What would cause the boot of the restored image to work ONCE but then after a reboot, the Windows would hang?
Jim
Re: Laptop crashed, then image restore is failing to boot.
Posted: Tue Dec 13, 2022 12:24 am
by Brian K
Jim, did you remove all drivers before the first boot from the restored OS?
I remove all drivers and only install NVMe drivers.
Re: Laptop crashed, then image restore is failing to boot.
Posted: Tue Dec 13, 2022 12:33 am
by TeraByte Support
have you booted to safe mode yet?
Re: Laptop crashed, then image restore is failing to boot.
Posted: Tue Dec 13, 2022 1:21 am
by ohaya1000
Hi,
I went back to the older 2019 image and restored that, and the system seems to be stable (crossed my fingers) so far, including rebooting.
I am currently doing the Windows updates and the Dell drivers updates, which are taking forever. Hopefully everything will keep running.
Will post back.
Hi Bob,
No I wasn't able where to enable the safe mode in the osdtool yet.
Re: Laptop crashed, then image restore is failing to boot.
Posted: Tue Dec 13, 2022 1:24 am
by ohaya1000
Brian,
Right after the image restore, I booted into the "main" Windows and then I used osdtool to removed all drivers, then installed the iDE/AHCI drivers and the "NVME Controller" driver. Then I rebooted the system and selected the restored Windows and have been going from there.
I tried to run the osdtools while in BIBM but the osdtool.tbs file was not there, so I had to reboot into the "main" Windows.
Re: Laptop crashed, then image restore is failing to boot.
Posted: Tue Dec 13, 2022 1:43 am
by Brian K
ohaya1000 wrote: Tue Dec 13, 2022 1:24 am
I tried to run the osdtools while in BIBM but the osdtool.tbs file was not there, so I had to reboot into the "main" Windows.
Jim, I probably manually added osdtool.tbs to my BIBM. I must have done that a few years ago and forgot I did it.