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Re: Anyone seen this before?

Posted: Mon Mar 03, 2025 11:48 pm
by NoReply4930
TeraByte Support wrote: Mon Mar 03, 2025 11:44 pm It's simple, if it can't access the website to get the data, you get that message. Maybe run sfc /scannow to see if something missing from windows.
Did all my usual OS checks (SFC/DISM etc) This build is stable and working for every app on here except this one.

If you cannot provide any logging detail or tell me how that error message is being tripped - I will just leave it as this is now beginning to eat more time than it's worth.

NR

Re: Anyone seen this before?

Posted: Mon Mar 03, 2025 11:56 pm
by TeraByte Support
It uses WinINet - it's simple, it attempts to contact the website and read the data, if it can't, you get that message. If it can, you get a message of out of data or up to date.

Re: Anyone seen this before?

Posted: Tue Mar 04, 2025 8:05 am
by OldNavyGuy
I'd suggest running Wireshark while checking for updates through IFW, and see what the packets look like on the failing system versus the working system.

Re: Anyone seen this before?

Posted: Tue Mar 04, 2025 8:47 pm
by NoReply4930
Finally solved this. Apparently, TeraByte still relies on Internet Explorer era code when it comes to checking for updates.

On my Windows 2022 server - this PITA setting was set to On:


2025-03-04_13-33-03.png
2025-03-04_13-33-03.png (15.42 KiB) Viewed 24582 times


As soon as I turned it off - update check work perfectly.

Glad that one is behind me

NR