Monitor blanks during backup and won't come back

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seasoned_geek
Posts: 3
Joined: Wed Dec 26, 2018 2:44 pm

Monitor blanks during backup and won't come back

Post by seasoned_geek »

I have an oddity. Everything works fine when this machine is running Manjaro. When I boot from CD for image backup, the screen "power saves" mid backup of the first disk and I can't get it to come back to backup second or to even eject the CD, shutdown, etc.

Version 3.5.0 of Image for Linux

Code: Select all

Machine:
  Type: Desktop System: Hewlett-Packard product: HP Compaq 8100 Elite SFF PC v: N/A
    serial: <superuser required> Chassis: type: 4 serial: <superuser required>
  Mobo: Hewlett-Packard model: 304Ah serial: <superuser required> BIOS: Hewlett-Packard
    v: 786H1 v01.13 date: 07/14/2011
CPU:
  Info: quad core model: Intel Core i7 870 bits: 64 type: MT MCP arch: Nehalem rev: 5 cache:
    L1: 256 KiB L2: 1024 KiB L3: 8 MiB
  Speed (MHz): avg: 3192 min/max: 1199/3066 boost: enabled cores: 1: 3192 2: 3192 3: 3192 4: 3192
    5: 3192 6: 3192 7: 3192 8: 3192 bogomips: 46834
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: NVIDIA GF119 [NVS 310] vendor: Hewlett-Packard driver: nvidia v: 390.157 arch: Fermi
    pcie: speed: 5 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:107d

ViewSonic VA2756 Series
AOC 2770Vh1
The ViewSonic monitor is brand new. The NVS 310 is used and recently installed. I had to move this machine to a desk with a Display Port only KVM. Previous NVIDIA GT 630 Series card worked fine with Image for years.

Is this a "known issue" that buying a copy of 3.5.7 will fix? I assume it is a bundled driver issue. This card takes the 390 NVIDIA driver. The GT 630 uses the 470. I assume Image is using a "generic" driver and maybe and updated one needs to be used.

When I boot Linux "live" disks, display can "go to sleep" and wake up just fine.

The other issue it could be, and I cannot "fix" is perhaps Image is putting USB ports to sleep it thinks are idle. I ran into this with Windows 10 on this machine. It would put the USB ports to sleep when it blanked the monitor. You couldn't wake it up because both the keyboard and mouse are USB. This is from the era when we all still used PS/2. In fact, when it is not hooked up this way I use PS/2 devices on it.

Is there a way to turn off all "power saving" when booting Image? That would be a good first step in diagnosing this.

Thanks,
Roland
TeraByte Support
Posts: 3628
Joined: Thu May 05, 2011 10:37 pm

Re: Monitor blanks during backup and won't come back

Post by TeraByte Support »

IFL doesn't have any power management enabled and I've never see a screen sleep while it's running.

The only way to get it to sleep (the entire system) is to manually set the states built-in to the kernel/acpi module.
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