On Asus G75VW (Win 7 Home edition) created a USB stick wth IFW and all boots and processes well on the G75 except only the touchpad is recognised and not the attached USB mouse. On an ASus A52F the same stick works with both touchpad and mouse. I can also boot with no issues on 2 non-Asus machines (a Thinkpad T60 laptop as well as a PC).
Any suggestions?
TBWinPE and no mouse
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TeraByte Support(PP)
- Posts: 1646
- Joined: Fri Aug 12, 2011 12:51 am
Re: TBWinPE and no mouse
Do the USB ports work for any USB devices? You may need to include the USB 3.0 drivers for the system in the TBWinPE build (G75VW specifications aren't listing any USB 2.0 ports).
Re: TBWinPE and no mouse
TeraByte Support(PP) wrote:
> Do the USB ports work for any USB devices? You may need to include the USB
> 3.0 drivers for the system in the TBWinPE build (G75VW specifications
> aren't listing any USB 2.0 ports).
The USB hub is attached with all 2.0 devices and all work. I will rebuild and include the 3.0 drivers. Thank you for reminding me all 4 USB ports are all 3.0, I will post results tomorrow
As an aside, I also uninstalled the included Synaptics software and driver but that did nothing.
> Do the USB ports work for any USB devices? You may need to include the USB
> 3.0 drivers for the system in the TBWinPE build (G75VW specifications
> aren't listing any USB 2.0 ports).
The USB hub is attached with all 2.0 devices and all work. I will rebuild and include the 3.0 drivers. Thank you for reminding me all 4 USB ports are all 3.0, I will post results tomorrow
As an aside, I also uninstalled the included Synaptics software and driver but that did nothing.
Re: TBWinPE and no mouse
No luck with adding drivers from those identified in Device Manager. For the record the ones added are: input.inf, msmouse.inf, oem10.inf, oem17.inf, oem18.inf, usb.inf, usbstor.inf and usbport.inf. I'm sure my selection was too simple: just copied these files from the Windows/inf folder.
Re: TBWinPE and no mouse
Me bad: USB2.0 devices all work in Windows 7, but NONE do in TBwinPE. Have to get 3.O device 
to test ...
to test ...-
TeraByte Support(PP)
- Posts: 1646
- Joined: Fri Aug 12, 2011 12:51 am
Re: TBWinPE and no mouse
Yes, the drivers can't be added that way. You need to use all the driver files involved. Usually, it's easiest to use the drivers downloaded from the manufacture's website for the system. For example: Go to the ASUS website and find your model (http://www.asus.com/ROG/G75VW/), click the Support tab, then the Downloads tab (part way down screen), select the Windows 7 64-bit OS, expand the USB section, and download the Intel USB3.0 driver. Then extract the zip contents. The files you need are in the Drivers\Win7\x64 folder. Place those files into the \TBWinPE\Drivers folder for your build. In what I found, there were eight files: iusb3hub.cat, iusb3hub.inf, iusb3hub.man, iusb3hub.sys, iusb3xhc.cat, iusb3xhc.inf, iusb3xhc.man, iusb3xhc.sys. Then recreate the build.
USB 2.0 devices should work fine with USB 3.0 ports. Usually, there's no need for a USB 3.0 specific device.
USB 2.0 devices should work fine with USB 3.0 ports. Usually, there's no need for a USB 3.0 specific device.
Re: TBWinPE and no mouse
I would advise going to the chip maker's web site rather than Asus'. Asus is particularly poor at updating the drivers for the chipsets it uses.
DrT
DrT
Re: TBWinPE and no mouse
TeraByte Support(PP) wrote:
> Yes, the drivers can't be added that way. You need to use all the driver files involved.
> Usually, it's easiest to use the drivers downloaded from the manufacture's website
> for the system. For example: Go to the ASUS website and find your model (http://www.asus.com/ROG/G75VW/),
> click the Support tab, then the Downloads tab (part way down screen), select the
> Windows 7 64-bit OS, expand the USB section, and download the Intel USB3.0 driver.
> Then extract the zip contents. The files you need are in the Drivers\Win7\x64 folder.
> Place those files into the \TBWinPE\Drivers folder for your build. In what I found,
> there were eight files: iusb3hub.cat, iusb3hub.inf, iusb3hub.man, iusb3hub.sys,
> iusb3xhc.cat, iusb3xhc.inf, iusb3xhc.man, iusb3xhc.sys. Then recreate the build.
>
> USB 2.0 devices should work fine with USB 3.0 ports. Usually, there's no need for
> a USB 3.0 specific device.
Extracted the drivers from Asus and, unfortunately, the build results in the same user configuration.
DrTeeth wrote:
> I would advise going to the chip maker's web site rather than Asus'. Asus is particularly
> poor at updating the drivers for the chipsets it uses.
>
> DrT
Will go to Intel for more.
Thanks to you both
> Yes, the drivers can't be added that way. You need to use all the driver files involved.
> Usually, it's easiest to use the drivers downloaded from the manufacture's website
> for the system. For example: Go to the ASUS website and find your model (http://www.asus.com/ROG/G75VW/),
> click the Support tab, then the Downloads tab (part way down screen), select the
> Windows 7 64-bit OS, expand the USB section, and download the Intel USB3.0 driver.
> Then extract the zip contents. The files you need are in the Drivers\Win7\x64 folder.
> Place those files into the \TBWinPE\Drivers folder for your build. In what I found,
> there were eight files: iusb3hub.cat, iusb3hub.inf, iusb3hub.man, iusb3hub.sys,
> iusb3xhc.cat, iusb3xhc.inf, iusb3xhc.man, iusb3xhc.sys. Then recreate the build.
>
> USB 2.0 devices should work fine with USB 3.0 ports. Usually, there's no need for
> a USB 3.0 specific device.
Extracted the drivers from Asus and, unfortunately, the build results in the same user configuration.
DrTeeth wrote:
> I would advise going to the chip maker's web site rather than Asus'. Asus is particularly
> poor at updating the drivers for the chipsets it uses.
>
> DrT
Will go to Intel for more.
Thanks to you both
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TeraByte Support(PP)
- Posts: 1646
- Joined: Fri Aug 12, 2011 12:51 am
Re: TBWinPE and no mouse
Those are 64-bit drivers. Are you creating the 64-bit version of TBWinPE?
Have you tried creating a TBWinRE build? Perhaps ASUS already has the WinRE configured with the USB 3.0 drivers.
Have you tried creating a TBWinRE build? Perhaps ASUS already has the WinRE configured with the USB 3.0 drivers.
Re: TBWinPE and no mouse
TeraByte Support(PP) wrote:
> Those are 64-bit drivers. Are you creating the 64-bit version of TBWinPE?
>
> Have you tried creating a TBWinRE build? Perhaps ASUS already has the WinRE configured
> with the USB 3.0 drivers.
There you are .. In step 4 of creating the TBWinPE folder I am NOT given the choice for the 64-bit version, and it seems the x86 data is used. Will investigate more.
Thanks.
> Those are 64-bit drivers. Are you creating the 64-bit version of TBWinPE?
>
> Have you tried creating a TBWinRE build? Perhaps ASUS already has the WinRE configured
> with the USB 3.0 drivers.
There you are .. In step 4 of creating the TBWinPE folder I am NOT given the choice for the 64-bit version, and it seems the x86 data is used. Will investigate more.
Thanks.