PHYlock failures - related to Windows Update?

[timg11]

Here is the log when it runs correctly (right after the system is rebooted). Notice the difference is after the "CU" phase.
The successful backup goes to CUC next, then EXIT, followed by "PHYLOCK using Disk".
The failing backup goes from CU to CDDB to CUC then EXIT, and proceeds to "PHYLock Using RAM".

What do CU, CUC and CDDB mean?


[11/25/2012 3:55:06 pm] /b /un /d:?C: /f:H:\IMAGES\MARS\Auto7\MARS7C.TBI /max:640MiB /vb /mf /logl:50
[11/25/2012 3:55:06 pm] Image for Windows 2.77 (GUI)
[11/25/2012 3:55:06 pm] Starting ...
imagew.exe /b /un /d:w0@0x89 /f:"H:\IMAGES\MARS\Auto7\MARS7C" /max:640MiB /vb
[11/25/2012 3:55:07 pm] PHYLock is waiting for drive writing to stop ...
[11/25/2012 3:55:07 pm] DLD
[11/25/2012 3:55:07 pm] FVMS
[11/25/2012 3:55:07 pm] BSFN
[11/25/2012 3:55:07 pm] COV
[11/25/2012 3:55:07 pm] GNR
[11/25/2012 3:55:07 pm] DVTS NR:5824
[11/25/2012 3:55:08 pm] SII VF
[11/25/2012 3:55:08 pm] SSR
[11/25/2012 3:55:08 pm] WLS
[11/25/2012 3:55:32 pm] SH
[11/25/2012 3:55:32 pm] ULV
[11/25/2012 3:55:32 pm] CSF
[11/25/2012 3:55:32 pm] PHYLock using drive C:
[11/25/2012 3:55:32 pm] EF
[11/25/2012 3:55:32 pm] FFB
[11/25/2012 3:55:32 pm] FMLCN
[11/25/2012 3:55:32 pm] L SVCN:0 EC:1
[11/25/2012 3:55:32 pm] CH
[11/25/2012 3:55:32 pm] SHTPD
[11/25/2012 3:55:32 pm] SWITCH
[11/25/2012 3:55:33 pm] CU
[11/25/2012 3:55:33 pm] CUC
[11/25/2012 3:55:33 pm] EXIT
[11/25/2012 3:55:33 pm] PHYLock Started
[11/25/2012 3:55:33 pm] PHYLock Using Disk
[11/25/2012 3:55:33 pm] PHYLock version 10
[11/25/2012 3:55:33 pm] Backup: Drive 0 (C:) C-MARS-W7 Partition (89) 99998 MiB HPFS/NTFS
[11/25/2012 3:55:33 pm] To: H:\IMAGES\MARS\Auto7\MARS7C.TBI
[11/25/2012 4:15:33 pm] INFO: Total Sectors:204796620 Total Allocated:133976360
[11/25/2012 4:15:33 pm] INFO: 121136712 Sector(s) backed up
[11/25/2012 4:15:33 pm] Validating: C-MARS-W7 Partition (89) 99998 MiB HPFS/NTFS
[11/25/2012 4:15:33 pm] From: H:\IMAGES\MARS\Auto7\MARS7C.TBI
[11/25/2012 4:31:43 pm] Operation Completed with Error Code 0
[11/25/2012 4:31:43 pm] Stop

[TeraByte Support]

Those are all internal - I previously indicated what is happening - still
wonder about the question: if you disable IO Throttling, does your issue go
away?

"timg11" wrote in message news:3894@public.image...

Here is the log when it runs correctly (right after the system is rebooted).
Notice the difference is after the "CU" phase.
The successful backup goes to CUC next, then EXIT, followed by "PHYLOCK
using Disk".
The failing backup goes from CU to CDDB to CUC then EXIT, and proceeds to
"PHYLock Using RAM".

What do CU, CUC and CDDB mean?


[11/25/2012 3:55:06 pm] /b /un /d:?C: /f:H:\IMAGES\MARS\Auto7\MARS7C.TBI
/max:640MiB /vb /mf /logl:50
[11/25/2012 3:55:06 pm] Image for Windows 2.77 (GUI)
[11/25/2012 3:55:06 pm] Starting ...
imagew.exe /b /un /d:w0@0x89 /f:"H:\IMAGES\MARS\Auto7\MARS7C" /max:640MiB
/vb
[11/25/2012 3:55:07 pm] PHYLock is waiting for drive writing to stop ...
[11/25/2012 3:55:07 pm] DLD
[11/25/2012 3:55:07 pm] FVMS
[11/25/2012 3:55:07 pm] BSFN
[11/25/2012 3:55:07 pm] COV
[11/25/2012 3:55:07 pm] GNR
[11/25/2012 3:55:07 pm] DVTS NR:5824
[11/25/2012 3:55:08 pm] SII VF
[11/25/2012 3:55:08 pm] SSR
[11/25/2012 3:55:08 pm] WLS
[11/25/2012 3:55:32 pm] SH
[11/25/2012 3:55:32 pm] ULV
[11/25/2012 3:55:32 pm] CSF
[11/25/2012 3:55:32 pm] PHYLock using drive C:
[11/25/2012 3:55:32 pm] EF
[11/25/2012 3:55:32 pm] FFB
[11/25/2012 3:55:32 pm] FMLCN
[11/25/2012 3:55:32 pm] L SVCN:0 EC:1
[11/25/2012 3:55:32 pm] CH
[11/25/2012 3:55:32 pm] SHTPD
[11/25/2012 3:55:32 pm] SWITCH
[11/25/2012 3:55:33 pm] CU
[11/25/2012 3:55:33 pm] CUC
[11/25/2012 3:55:33 pm] EXIT
[11/25/2012 3:55:33 pm] PHYLock Started
[11/25/2012 3:55:33 pm] PHYLock Using Disk
[11/25/2012 3:55:33 pm] PHYLock version 10
[11/25/2012 3:55:33 pm] Backup: Drive 0 (C:) C-MARS-W7 Partition (89) 99998
MiB HPFS/NTFS
[11/25/2012 3:55:33 pm] To: H:\IMAGES\MARS\Auto7\MARS7C.TBI
[11/25/2012 4:15:33 pm] INFO: Total Sectors:204796620 Total
Allocated:133976360
[11/25/2012 4:15:33 pm] INFO: 121136712 Sector(s) backed up
[11/25/2012 4:15:33 pm] Validating: C-MARS-W7 Partition (89) 99998 MiB
HPFS/NTFS
[11/25/2012 4:15:33 pm] From: H:\IMAGES\MARS\Auto7\MARS7C.TBI
[11/25/2012 4:31:43 pm] Operation Completed with Error Code 0
[11/25/2012 4:31:43 pm] Stop

[timg11]

I can confirm that the issue is not affected by the IO Throttling setting. I turned it off on both reads and writes, and I still get the failure.

However I have discovered something interesting. It seems that having Firefox (17.0.1) open causes the PhyLock failure.

I was seeing lots of failures with my unattended overnight backup. That is because I normally leave the machine to hibernate with Firefox still running. Previously I rebooted the system after a backup failure, and then ran the backup. It always worked, but I didn't re-open Firefox after the reboot. Today, I saw it had failed the unattended backup, so I simply closed Firefox, and ran it again. PhyLock succeeded, and the backup completed normally.

I know Firefox is a memory hog, but I don't understand why it would keep PHYlock using disk from starting.

IFW.LOG for backup with Firefox running:

--------------------------------------------------------------------------
[12/27/2012 6:48:46 am] /b /un /d:?C: /f:H:\IMAGES\MARS\Auto7\MARS7C.TBI /max:640MiB /vb /mf /logl:50
[12/27/2012 6:48:48 am] Image for Windows 2.77 (GUI)
[12/27/2012 6:48:48 am] Starting ...
imagew.exe /b /un /d:w0@0x89 /f:"H:\IMAGES\MARS\Auto7\MARS7C" /max:640MiB /vb
[12/27/2012 6:48:50 am] PHYLock is waiting for drive writing to stop ...
[12/27/2012 6:48:50 am] DLD
[12/27/2012 6:48:50 am] FVMS
[12/27/2012 6:48:50 am] BSFN
[12/27/2012 6:48:50 am] COV
[12/27/2012 6:48:50 am] GNR
[12/27/2012 6:48:53 am] DVTS NR:8133
[12/27/2012 6:48:56 am] EXIT
[12/27/2012 6:48:56 am] PHYLock Failed to Start
[12/27/2012 6:48:56 am] Unable to start PHYLock for drive C:
You may need to reduce the cache size.
[12/27/2012 6:48:56 am] Deleting incomplete or failed backup.
[12/27/2012 6:48:56 am] Operation Completed with Error Code 68
[12/27/2012 6:48:56 am] Stop


IFW.LOG for backup with Firefox closed (no other changes):

--------------------------------------------------------------------------
[12/27/2012 9:05:03 am] /b /un /d:?C: /f:H:\IMAGES\MARS\Auto7\MARS7C.TBI /max:640MiB /vb /mf /logl:50
[12/27/2012 9:05:04 am] Image for Windows 2.77 (GUI)
[12/27/2012 9:05:04 am] Starting ...
imagew.exe /b /un /d:w0@0x89 /f:"H:\IMAGES\MARS\Auto7\MARS7C" /max:640MiB /vb
[12/27/2012 9:05:04 am] PHYLock is waiting for drive writing to stop ...
[12/27/2012 9:05:04 am] DLD
[12/27/2012 9:05:04 am] FVMS
[12/27/2012 9:05:04 am] BSFN
[12/27/2012 9:05:04 am] COV
[12/27/2012 9:05:04 am] GNR
[12/27/2012 9:05:04 am] DVTS NR:8106
[12/27/2012 9:05:04 am] SII VF
[12/27/2012 9:05:05 am] SSR
[12/27/2012 9:05:05 am] WLS
[12/27/2012 9:05:25 am] SH
[12/27/2012 9:05:25 am] ULV
[12/27/2012 9:05:25 am] CSF
[12/27/2012 9:05:25 am] PHYLock using drive C:
[12/27/2012 9:05:25 am] EF
[12/27/2012 9:05:25 am] FFB
[12/27/2012 9:05:25 am] FMLCN
[12/27/2012 9:05:25 am] L SVCN:0 EC:1
[12/27/2012 9:05:25 am] CH
[12/27/2012 9:05:25 am] SHTPD
[12/27/2012 9:05:25 am] SWITCH
[12/27/2012 9:05:25 am] CU
[12/27/2012 9:05:25 am] CUC
[12/27/2012 9:05:25 am] EXIT
[12/27/2012 9:05:25 am] PHYLock Started
[12/27/2012 9:05:25 am] PHYLock Using Disk
[12/27/2012 9:05:25 am] PHYLock version 10
[12/27/2012 9:05:25 am] Backup: Drive 0 (C:) C-MARS-W7 Partition (89) 99998 MiB HPFS/NTFS
[12/27/2012 9:05:25 am] To: H:\IMAGES\MARS\Auto7\MARS7C.TBI
[12/27/2012 9:26:24 am] INFO: Total Sectors:204796620 Total Allocated:140110240
[12/27/2012 9:26:24 am] INFO: 127270592 Sector(s) backed up
[12/27/2012 9:26:24 am] Validating: C-MARS-W7 Partition (89) 99998 MiB HPFS/NTFS
[12/27/2012 9:26:24 am] From: H:\IMAGES\MARS\Auto7\MARS7C.TBI
[12/27/2012 9:43:30 am] Operation Completed with Error Code 0
[12/27/2012 9:43:30 am] Stop

[TeraByte Support]

how much memory is in your system? Which OS?

"timg11" wrote in message news:4176@public.image...

I can confirm that the issue is not affected by the IO Throttling setting. I
turned it off on both reads and writes, and I still get the failure.

However I have discovered something interesting. It seems that having
Firefox (17.0.1) open causes the PhyLock failure.

I was seeing lots of failures with my unattended overnight backup. That is
because I normally leave the machine to hibernate with Firefox still
running. Previously I rebooted the system after a backup failure, and then
ran the backup. It always worked, but I didn't re-open Firefox after the
reboot. Today, I saw it had failed the unattended backup, so I simply closed
Firefox, and ran it again. PhyLock succeeded, and the backup completed
normally.

I know Firefox is a memory hog, but I don't understand why it would keep
PHYlock using disk from starting.

IFW.LOG for backup with Firefox running:

--------------------------------------------------------------------------
[12/27/2012 6:48:46 am] /b /un /d:?C: /f:H:\IMAGES\MARS\Auto7\MARS7C.TBI
/max:640MiB /vb /mf /logl:50
[12/27/2012 6:48:48 am] Image for Windows 2.77 (GUI)
[12/27/2012 6:48:48 am] Starting ...
imagew.exe /b /un /d:w0@0x89 /f:"H:\IMAGES\MARS\Auto7\MARS7C" /max:640MiB
/vb
[12/27/2012 6:48:50 am] PHYLock is waiting for drive writing to stop ...
[12/27/2012 6:48:50 am] DLD
[12/27/2012 6:48:50 am] FVMS
[12/27/2012 6:48:50 am] BSFN
[12/27/2012 6:48:50 am] COV
[12/27/2012 6:48:50 am] GNR
[12/27/2012 6:48:53 am] DVTS NR:8133
[12/27/2012 6:48:56 am] EXIT
[12/27/2012 6:48:56 am] PHYLock Failed to Start
[12/27/2012 6:48:56 am] Unable to start PHYLock for drive C:
You may need to reduce the cache size.
[12/27/2012 6:48:56 am] Deleting incomplete or failed backup.
[12/27/2012 6:48:56 am] Operation Completed with Error Code 68
[12/27/2012 6:48:56 am] Stop


IFW.LOG for backup with Firefox closed (no other changes):

--------------------------------------------------------------------------
[12/27/2012 9:05:03 am] /b /un /d:?C: /f:H:\IMAGES\MARS\Auto7\MARS7C.TBI
/max:640MiB /vb /mf /logl:50
[12/27/2012 9:05:04 am] Image for Windows 2.77 (GUI)
[12/27/2012 9:05:04 am] Starting ...
imagew.exe /b /un /d:w0@0x89 /f:"H:\IMAGES\MARS\Auto7\MARS7C" /max:640MiB
/vb
[12/27/2012 9:05:04 am] PHYLock is waiting for drive writing to stop ...
[12/27/2012 9:05:04 am] DLD
[12/27/2012 9:05:04 am] FVMS
[12/27/2012 9:05:04 am] BSFN
[12/27/2012 9:05:04 am] COV
[12/27/2012 9:05:04 am] GNR
[12/27/2012 9:05:04 am] DVTS NR:8106
[12/27/2012 9:05:04 am] SII VF
[12/27/2012 9:05:05 am] SSR
[12/27/2012 9:05:05 am] WLS
[12/27/2012 9:05:25 am] SH
[12/27/2012 9:05:25 am] ULV
[12/27/2012 9:05:25 am] CSF
[12/27/2012 9:05:25 am] PHYLock using drive C:
[12/27/2012 9:05:25 am] EF
[12/27/2012 9:05:25 am] FFB
[12/27/2012 9:05:25 am] FMLCN
[12/27/2012 9:05:25 am] L SVCN:0 EC:1
[12/27/2012 9:05:25 am] CH
[12/27/2012 9:05:25 am] SHTPD
[12/27/2012 9:05:25 am] SWITCH
[12/27/2012 9:05:25 am] CU
[12/27/2012 9:05:25 am] CUC
[12/27/2012 9:05:25 am] EXIT
[12/27/2012 9:05:25 am] PHYLock Started
[12/27/2012 9:05:25 am] PHYLock Using Disk
[12/27/2012 9:05:25 am] PHYLock version 10
[12/27/2012 9:05:25 am] Backup: Drive 0 (C:) C-MARS-W7 Partition (89) 99998
MiB HPFS/NTFS
[12/27/2012 9:05:25 am] To: H:\IMAGES\MARS\Auto7\MARS7C.TBI
[12/27/2012 9:26:24 am] INFO: Total Sectors:204796620 Total
Allocated:140110240
[12/27/2012 9:26:24 am] INFO: 127270592 Sector(s) backed up
[12/27/2012 9:26:24 am] Validating: C-MARS-W7 Partition (89) 99998 MiB
HPFS/NTFS
[12/27/2012 9:26:24 am] From: H:\IMAGES\MARS\Auto7\MARS7C.TBI
[12/27/2012 9:43:30 am] Operation Completed with Error Code 0
[12/27/2012 9:43:30 am] Stop

[mjnelson99]

Now I am glad I use IE 8 since it is frequently open during
imaging.
Mary

On 12/27/2012 10:00 AM, timg11 wrote:
> I can confirm that the issue is not affected by the IO Throttling setting. I turned it off on both reads and writes, and I still get the failure.
>
> However I have discovered something interesting. It seems that having Firefox (17.0.1) open causes the PhyLock failure.
>
> I was seeing lots of failures with my unattended overnight backup. That is because I normally leave the machine to hibernate with Firefox still running. Previously I rebooted the system after a backup failure, and then ran the backup. It always worked, but I didn't re-open Firefox after the reboot. Today, I saw it had failed the unattended backup, so I simply closed Firefox, and ran it again. PhyLock succeeded, and the backup completed normally.
>
> I know Firefox is a memory hog, but I don't understand why it would keep PHYlock using disk from starting.
>
> IFW.LOG for backup with Firefox running:
>
> --------------------------------------------------------------------------
> [12/27/2012 6:48:46 am] /b /un /d:?C: /f:H:\IMAGES\MARS\Auto7\MARS7C.TBI /max:640MiB /vb /mf /logl:50
> [12/27/2012 6:48:48 am] Image for Windows 2.77 (GUI)
> [12/27/2012 6:48:48 am] Starting ...
> imagew.exe /b /un /d:w0@0x89 /f:"H:\IMAGES\MARS\Auto7\MARS7C" /max:640MiB /vb
> [12/27/2012 6:48:50 am] PHYLock is waiting for drive writing to stop ...
> [12/27/2012 6:48:50 am] DLD
> [12/27/2012 6:48:50 am] FVMS
> [12/27/2012 6:48:50 am] BSFN
> [12/27/2012 6:48:50 am] COV
> [12/27/2012 6:48:50 am] GNR
> [12/27/2012 6:48:53 am] DVTS NR:8133
> [12/27/2012 6:48:56 am] EXIT
> [12/27/2012 6:48:56 am] PHYLock Failed to Start
> [12/27/2012 6:48:56 am] Unable to start PHYLock for drive C:
> You may need to reduce the cache size.
> [12/27/2012 6:48:56 am] Deleting incomplete or failed backup.
> [12/27/2012 6:48:56 am] Operation Completed with Error Code 68
> [12/27/2012 6:48:56 am] Stop
>
>
> IFW.LOG for backup with Firefox closed (no other changes):
>
> --------------------------------------------------------------------------
> [12/27/2012 9:05:03 am] /b /un /d:?C: /f:H:\IMAGES\MARS\Auto7\MARS7C.TBI /max:640MiB /vb /mf /logl:50
> [12/27/2012 9:05:04 am] Image for Windows 2.77 (GUI)
> [12/27/2012 9:05:04 am] Starting ...
> imagew.exe /b /un /d:w0@0x89 /f:"H:\IMAGES\MARS\Auto7\MARS7C" /max:640MiB /vb
> [12/27/2012 9:05:04 am] PHYLock is waiting for drive writing to stop ...
> [12/27/2012 9:05:04 am] DLD
> [12/27/2012 9:05:04 am] FVMS
> [12/27/2012 9:05:04 am] BSFN
> [12/27/2012 9:05:04 am] COV
> [12/27/2012 9:05:04 am] GNR
> [12/27/2012 9:05:04 am] DVTS NR:8106
> [12/27/2012 9:05:04 am] SII VF
> [12/27/2012 9:05:05 am] SSR
> [12/27/2012 9:05:05 am] WLS
> [12/27/2012 9:05:25 am] SH
> [12/27/2012 9:05:25 am] ULV
> [12/27/2012 9:05:25 am] CSF
> [12/27/2012 9:05:25 am] PHYLock using drive C:
> [12/27/2012 9:05:25 am] EF
> [12/27/2012 9:05:25 am] FFB
> [12/27/2012 9:05:25 am] FMLCN
> [12/27/2012 9:05:25 am] L SVCN:0 EC:1
> [12/27/2012 9:05:25 am] CH
> [12/27/2012 9:05:25 am] SHTPD
> [12/27/2012 9:05:25 am] SWITCH
> [12/27/2012 9:05:25 am] CU
> [12/27/2012 9:05:25 am] CUC
> [12/27/2012 9:05:25 am] EXIT
> [12/27/2012 9:05:25 am] PHYLock Started
> [12/27/2012 9:05:25 am] PHYLock Using Disk
> [12/27/2012 9:05:25 am] PHYLock version 10
> [12/27/2012 9:05:25 am] Backup: Drive 0 (C:) C-MARS-W7 Partition (89) 99998 MiB HPFS/NTFS
> [12/27/2012 9:05:25 am] To: H:\IMAGES\MARS\Auto7\MARS7C.TBI
> [12/27/2012 9:26:24 am] INFO: Total Sectors:204796620 Total Allocated:140110240
> [12/27/2012 9:26:24 am] INFO: 127270592 Sector(s) backed up
> [12/27/2012 9:26:24 am] Validating: C-MARS-W7 Partition (89) 99998 MiB HPFS/NTFS
> [12/27/2012 9:26:24 am] From: H:\IMAGES\MARS\Auto7\MARS7C.TBI
> [12/27/2012 9:43:30 am] Operation Completed with Error Code 0
> [12/27/2012 9:43:30 am] Stop
>
>

[DrTeeth]

On Fri, 28 Dec 2012 12:50:31 PST, just as I was about to take a herb,
mjnelson99 disturbed my reverie and wrote:

>Now I am glad I use IE 8 since it is frequently open during
>imaging.

No problems with Firefox 17.0.1 here at all.
--

Cheers

DrT
______________________________
We may not be able to prevent the stormy times in
our lives; but we can always choose whether or not
to dance in the puddles (Jewish proverb).

[AlanD]

On 2012-12-28 5:05 PM, DrTeeth wrote:
> On Fri, 28 Dec 2012 12:50:31 PST, just as I was about to take a herb,
> mjnelson99
>
> disturbed my reverie and wrote:
>
>> Now I am glad I use IE 8 since it is frequently open during
>> imaging.
>
> No problems with Firefox 17.0.1 here at all.
> --
>
> Cheers
>
> DrT
> ______________________________
> We may not be able to prevent the stormy times in
> our lives; but we can always choose whether or not
> to dance in the puddles (Jewish proverb).
>
>
none here either: V17.0.1

[timg11]

It is Windows 7, 32 bit, 4G of RAM.

TeraByte Support wrote:
> how much memory is in your system? Which OS?