IFW v2 Won't start - Windows 10

User discussion and information resource forum for Image products.

IFW v2 Won't start - Windows 10

Postby krbjmpr » Wed May 27, 2020 7:38 am

3 User (?) License
2 Devices, Lenovo x220 and T440, work just fine with
IFW despite being multi-boot with LinuxMint.
1 Device, in process of replacing, lost a motherboard during storm.
Thankfully just did a backup (using IFW).

Current Victim is an Asus Q87T/CSM -based system, 6TB IronWolf Drive, no RAID.
Windows 10 installed, updates are current as of this message.
I still consider this Win10 clean, at least same software running on it as the others
without problems. 1 Change is addition of a 6TB IronWolf drive, currently partitioned
as 250GB System, 350GB Storage, balance is unused / unpartitioned / unformatted.
Drive is UEFI.

What happens is that I was able to install IFW v2 without issues. IFW Notify works.
PartInfo works and displays what is expected. When IFW is started, I get the prompt
from nag-nanny about wanting to run this program (starting as Administrator), choose yes,
and it appears to start but then it dies without error message.

I have checked logs (windows, application, system, etc)and no error messages are being
stored there.

What could be going on? Is there a log file applicable to IFW somewhere in addition to system
logs?

Thanks!
krbjmpr
 
Posts: 1
Joined: Wed May 27, 2020 7:26 am

Re: IFW v2 Won't start - Windows 10

Postby TeraByte Support(PP) » Wed May 27, 2020 10:02 am

Assuming you're using 2.99, you can try running the 32-bit version (imagew.exe) and see if that works.

Otherwise, you would need to upgrade to V3 (last release of V2 was early 2016 and is no longer supported):
https://www.terabyteunlimited.com/kb/article.php?id=611
Paul Purviance
TeraByte Support
TeraByte Support(PP)
 
Posts: 1400
Joined: Thu Aug 11, 2011 5:51 pm


Return to Image for DOS/Linux/Windows