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How to update?

Posted: Wed Jan 15, 2020 11:37 pm
by paul-s
Your website is rejecting my update information (email, order number, taken from the original purchase email). How can I fix this?

Re: How to update?

Posted: Thu Jan 16, 2020 6:22 am
by TeraByte Support(PP)
Were you previously able to access the updates using the same information? Usually, it's a case of the data entered not matching (different name or email used, for example). It's best to email support for issues like this.