Re: Uninstalling Bootitbm
Posted: Sat Oct 17, 2020 6:51 pm
computrdummy wrote:
> ***I can only repeat what I told you in my previous posts. I followed the
> uninstall procedure to the letter and deleted the embr. The mouse stopped
> working on the next boot. WHen I then reinstalled bibm with the
> embr-standard install, the mouse miraculously starts working again. Again I
> have no idea why your program is effecting the mouse function, but it does
> and apparently it does not uninstall clean. I had the mouse function on the
> win7 boot but once I uninstalled BIBM the mouse was gone.
When you say you "deleted the embr" I assume you mean you deleted the BootIt partition. BIBM does use a mouse driver to provide mouse support in BIBM on systems that support it. This driver would not be in use when BIBM isn't running. USB and mouse support would depend on the system and whatever else you have booted (BIBM, Windows, other recovery media, etc.). If USB and/or mouse usage is lost when BIBM is uninstalled, something else is going on.
> ***Is the above NEW instructions not contained in your KB article on how to
> uninstall? Because I followed the procedure TB gives to the letter so was
> there something missing in their article on how to uninstall? The uninstall
> SHOULD have resulted in a boot by windows 7, same as if there was not BIBM
> to begin with. But it did not. So please tell me are these new additional
> instructions not given in the article by TB or what?
These instructions are to help resolve the issue. You don't say if you even tried it. Those particular steps are not currently listed in the manual removal instructions, but will be added to check (as noted in the normal uninstall). However, they are in the article in the prior section (between normal uninstall and manual uninstall) and also mentioned it in my first reply to this thread. Have you tried doing a normal uninstall from BIBM?
> **The other program whose images pre-uninstall of bibm worked, no longer
> work once bibm is "uninstalled" due to the "missing EMBR
> exiting" error This program restores the "system" which I am
> guessing includes everything in the boot C: mbr0 partition. Apparently it
> looks for the embr which is no longer there and I get that message which
> SHOULD be a message from BIBM. I cannot imagine another company would have
> the SAME exact error message that BIBM gives when the EMBR is missing. So
> now If I ever actually fully get rid of BIBM (thank God) I will have to
> reimage the drive using the other program over again.
As far as I know, no other imaging program directly supports the EMBR. They would only be restoring or not restoring based if whether or not they restore the MBR code and/or Track 0 data. I already provided instructions to reset the MBR code.
> I will check to see if the mouse is working after I uninstall BIBM when I
> boot from the install USB, but I imagine the mouse driver code is contained
> in the BIBM usb install usb, so I don't know what that proves. Point is the
> program is messing with the mouse drivers or usb port where it should not
> be since I have supposedly already installed it.Or, Probably not a clean
> uninstall, fault of BIBM.
You had said that the mouse wouldn't work unless the EMBR existed. When BIBM is uninstalled and you boot to the BIBM UFD the EMBR won't exist. If the mouse works then it shows that the mouse works when the EMBR doesn't exist. It's just a troubleshooting step to help provide information on the issue. BIBM only uses its mouse driver. Anything booted is going to have to provide its own mouse support. For example, if you configure BIBM with no mouse support then the mouse won't work in it. But booting into Windows doesn't care about any BIOS/DOS level mouse/USB drivers as it provides its own drivers and support and the mouse would function normally.
> I will try your procedure you suggest above. At this point I just want to
> get rid of bibm as it has caused too many problems. I have backed up my
> data partitions with the new program and I may have to wipe the drive to
> get rid of bibm, another huge time consumer.
It is not necessary to spend a long time wiping the drive. In this type of situation it's only necessary to wipe the start of the drive (MBR and Track 0). You can do this by starting the wipe on the drive and letting it run for a few seconds (usually, even 10 seconds is more than enough) and then cancel it.
> ***I can only repeat what I told you in my previous posts. I followed the
> uninstall procedure to the letter and deleted the embr. The mouse stopped
> working on the next boot. WHen I then reinstalled bibm with the
> embr-standard install, the mouse miraculously starts working again. Again I
> have no idea why your program is effecting the mouse function, but it does
> and apparently it does not uninstall clean. I had the mouse function on the
> win7 boot but once I uninstalled BIBM the mouse was gone.
When you say you "deleted the embr" I assume you mean you deleted the BootIt partition. BIBM does use a mouse driver to provide mouse support in BIBM on systems that support it. This driver would not be in use when BIBM isn't running. USB and mouse support would depend on the system and whatever else you have booted (BIBM, Windows, other recovery media, etc.). If USB and/or mouse usage is lost when BIBM is uninstalled, something else is going on.
> ***Is the above NEW instructions not contained in your KB article on how to
> uninstall? Because I followed the procedure TB gives to the letter so was
> there something missing in their article on how to uninstall? The uninstall
> SHOULD have resulted in a boot by windows 7, same as if there was not BIBM
> to begin with. But it did not. So please tell me are these new additional
> instructions not given in the article by TB or what?
These instructions are to help resolve the issue. You don't say if you even tried it. Those particular steps are not currently listed in the manual removal instructions, but will be added to check (as noted in the normal uninstall). However, they are in the article in the prior section (between normal uninstall and manual uninstall) and also mentioned it in my first reply to this thread. Have you tried doing a normal uninstall from BIBM?
> **The other program whose images pre-uninstall of bibm worked, no longer
> work once bibm is "uninstalled" due to the "missing EMBR
> exiting" error This program restores the "system" which I am
> guessing includes everything in the boot C: mbr0 partition. Apparently it
> looks for the embr which is no longer there and I get that message which
> SHOULD be a message from BIBM. I cannot imagine another company would have
> the SAME exact error message that BIBM gives when the EMBR is missing. So
> now If I ever actually fully get rid of BIBM (thank God) I will have to
> reimage the drive using the other program over again.
As far as I know, no other imaging program directly supports the EMBR. They would only be restoring or not restoring based if whether or not they restore the MBR code and/or Track 0 data. I already provided instructions to reset the MBR code.
> I will check to see if the mouse is working after I uninstall BIBM when I
> boot from the install USB, but I imagine the mouse driver code is contained
> in the BIBM usb install usb, so I don't know what that proves. Point is the
> program is messing with the mouse drivers or usb port where it should not
> be since I have supposedly already installed it.Or, Probably not a clean
> uninstall, fault of BIBM.
You had said that the mouse wouldn't work unless the EMBR existed. When BIBM is uninstalled and you boot to the BIBM UFD the EMBR won't exist. If the mouse works then it shows that the mouse works when the EMBR doesn't exist. It's just a troubleshooting step to help provide information on the issue. BIBM only uses its mouse driver. Anything booted is going to have to provide its own mouse support. For example, if you configure BIBM with no mouse support then the mouse won't work in it. But booting into Windows doesn't care about any BIOS/DOS level mouse/USB drivers as it provides its own drivers and support and the mouse would function normally.
> I will try your procedure you suggest above. At this point I just want to
> get rid of bibm as it has caused too many problems. I have backed up my
> data partitions with the new program and I may have to wipe the drive to
> get rid of bibm, another huge time consumer.
It is not necessary to spend a long time wiping the drive. In this type of situation it's only necessary to wipe the start of the drive (MBR and Track 0). You can do this by starting the wipe on the drive and letting it run for a few seconds (usually, even 10 seconds is more than enough) and then cancel it.