Page 1 of 1

IFU's backup hangs with compression = "Enhanced Size A"

PostPosted: Fri May 22, 2020 1:45 pm
by Thien
IFU's backup hangs with any compression "Enhanced Size". It is OK with compression = Standard or Enhanced speed. How could I fix it?

Thanks.

Note:
Software: latest "bootit collection" (using for UEFI).
Computer: Dell XPS 8930 special edition.
OS: Windows 10
Hard disk: Western Digital 4 TB

Re: IFU's backup hangs with compression = "Enhanced Size A"

PostPosted: Fri May 22, 2020 5:09 pm
by Brian K
I just tried IFU with Enhanced Size - F

The screen freezes.

Re: IFU's backup hangs with compression = "Enhanced Size A"

PostPosted: Fri May 22, 2020 11:04 pm
by TeraByte Support
Would need more details since can't reproduce on physical or vm.

Is CPU old or new? Any additional options chosen, presume traditional mode?


On 5/22/2020 5:09 PM, Brian K wrote:
> I just tried IFU with Enhanced Size - F
>
> The screen freezes.
>
>


Re: IFU's backup hangs with compression = "Enhanced Size A"

PostPosted: Sat May 23, 2020 12:01 am
by Brian K
I was using IFU on latest BootIt UEFI. CPU i3 8100.

I tried the same test on my main computer. CPU i7-9700KF. The screen froze after clicking Start.

An IFU UFD was made using Traditional choice. Tried Backup with standard choices, no extra Options, SSDs and NVMe tried, Enhanced Size - F.
Same result on both computers. Screen frozen with
Current Process: Creating image...
at top of IFU window.

I tried IFU on the previous BIU version (IFU 3.38). Same result with a frozen screen on the i3 8100 computer. Other computer not tested.

Re: IFU's backup hangs with compression = "Enhanced Size A"

PostPosted: Sat May 23, 2020 12:29 am
by Brian K
Tried IFU 3.35 on i3 8100 computer. Enhanced Size - F.

Screen froze.

Re: IFU's backup hangs with compression = "Enhanced Size A"

PostPosted: Sat May 23, 2020 2:13 pm
by Brian K
An interesting finding but so far only done on the i3 8100 computer. If Secure Boot is disabled, IFU doesn't freeze when doing an Enhanced Size - F backup.

Re: IFU's backup hangs with compression = "Enhanced Size A"

PostPosted: Sat May 23, 2020 2:32 pm
by Brian K
Same result with the i7 computer. If Secure Boot is disabled, IFU doesn't freeze when doing an Enhanced Size - F backup.

Re: IFU's backup hangs with compression = "Enhanced Size A"

PostPosted: Sat May 23, 2020 9:59 pm
by Thien
My CPU: i7-9700
IFU's backup hangs with any compression "Enhanced Size", any Secure Boot option.