Probs with TB-Sw Versions and Upgrade entitlements
Posted: Mon Feb 24, 2020 6:19 pm
At first I thought I should clarify this by e-mail with terabyte support or their vendors. But then it occurred to me that it might be of general interest and decided to place it here although it embraces a
number of sub-topics. Of course Terabyte Support may delete it and place it somewhere else or just answer it by e-mail.
Confusion with products
I am confused with those many saleable Terabyte products, which are available either single or contained in suites or in bundles and I just don't oversee which combinations to buy in order to get all the items I need with as little duplicates and cost as possible.
I have decided to have always the current BootIt Collection and Terabyte Drive Image Backup and Restore Suite installed and licensed on my PC.
I understand that TeraByte OSD Tool Pro for Boot is included with BootIt BM and not with TeraByte OSD Tool Suite Pro.
Confusion with version numbers
I badly miss the version numbers in setup files. I cannot find them in downloaded files. So I would have to download them anew in case of need unless I had added them to the filename upon download. As far as BootIt Collection and Terabyte Drive Image Backup and Restore Suite are concerned, Win 10 "Programs and Features" does show the respective version numbers.
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When trying to update my main Terabyte software products in order to properly configure my new PC the version numbers and update entitlements became relevant. I hit upon the "Existing Customers Download Portal" (cf. Attachment), which gives rise to the following
QUESTIONS
1. Is it correct that I have to pay for the update of items above the broken line (there could be more than one but aren't just now) and that I am entitled to download all the items below that line at no cost as licensed software?
2. For how long are the licenses for items below the broken line valid? The version numbers of the single intems are 3.37 at present. However, there is a Suite No., which is 3 now. Does the update entitlement expire as late as upon the issue of Suite No. 4? (I think that the time limit limit given in the E-Mail license document, which in my case was 01-NOV-2018, was not intended to prevent downloads after that date but to ease the initial download by skipping the need for input of address and order data. Is this interpretation correct?
number of sub-topics. Of course Terabyte Support may delete it and place it somewhere else or just answer it by e-mail.
Confusion with products
I am confused with those many saleable Terabyte products, which are available either single or contained in suites or in bundles and I just don't oversee which combinations to buy in order to get all the items I need with as little duplicates and cost as possible.
I have decided to have always the current BootIt Collection and Terabyte Drive Image Backup and Restore Suite installed and licensed on my PC.
I understand that TeraByte OSD Tool Pro for Boot is included with BootIt BM and not with TeraByte OSD Tool Suite Pro.
Confusion with version numbers
I badly miss the version numbers in setup files. I cannot find them in downloaded files. So I would have to download them anew in case of need unless I had added them to the filename upon download. As far as BootIt Collection and Terabyte Drive Image Backup and Restore Suite are concerned, Win 10 "Programs and Features" does show the respective version numbers.
------------------------------------------------------------------
When trying to update my main Terabyte software products in order to properly configure my new PC the version numbers and update entitlements became relevant. I hit upon the "Existing Customers Download Portal" (cf. Attachment), which gives rise to the following
QUESTIONS
1. Is it correct that I have to pay for the update of items above the broken line (there could be more than one but aren't just now) and that I am entitled to download all the items below that line at no cost as licensed software?
2. For how long are the licenses for items below the broken line valid? The version numbers of the single intems are 3.37 at present. However, there is a Suite No., which is 3 now. Does the update entitlement expire as late as upon the issue of Suite No. 4? (I think that the time limit limit given in the E-Mail license document, which in my case was 01-NOV-2018, was not intended to prevent downloads after that date but to ease the initial download by skipping the need for input of address and order data. Is this interpretation correct?