{"id":86,"date":"2004-08-04T04:04:00","date_gmt":"2004-08-04T11:04:00","guid":{"rendered":"https:\/\/kb.terabyteunlimited.com\/kb-articles\/message-write-error-or-disk-full-displayed-while-closing-disc-during-imaging\/"},"modified":"2021-09-06T23:22:26","modified_gmt":"2021-09-07T06:22:26","slug":"message-write-error-or-disk-full-displayed-while-closing-disc-during-imaging","status":"publish","type":"lsvr_kba","link":"https:\/\/www.terabyteunlimited.com\/kb\/kb-articles\/message-write-error-or-disk-full-displayed-while-closing-disc-during-imaging\/","title":{"rendered":"Message &#8220;Write Error or Disk Full&#8221; Displayed While Closing Disc During Imaging"},"content":{"rendered":"<p>This problem can occur when the&nbsp;optical drive does not support the close method being used or the <strong>Burn Extra Track<\/strong> option. Another possibility is a compatibility issue with the media. <\/p>\r\n  <p>To solve this issue:<\/p>\r\n  <ul>\r\n    <li>If the <strong>Burn Extra Track<\/strong> option is enabled, disable the option under <strong>Settings<\/strong> and burn another set of discs.<br \/><br \/><\/li>\r\n    <li>Your optical drive may require toggling of the <strong>CD Close Method Z<\/strong> setting. Change this setting, then try burning another set of discs.<br \/><br \/><\/li>\r\n    <li>Ensure you have the devices configured so that there is a master device (but not the source hard drive--preferably the optical drive itself) on the same channel as the optical drive.<br \/><br \/><\/li>\r\n    <li>Ensure you are using media which is rated at a speed appropriate for your burner.<br \/><br \/><\/li>\r\n    <li>Try a different brand of media (noting that no-name media should generally be avoided).<br \/><br \/><\/li>\r\n    <li>Try burning at a lower speed.<br \/><br \/><\/li>\r\n    <li>Update your optical drive's firmware, if possible.<br \/><\/li>\r\n  <\/ul>\r\n  <p>Also, take note of the numbers provided by BootIt NG in the error message displayed. Some of the numbers displayed comprise what is known as a &quot;sense code&quot; and may help to diagnose the&nbsp;error. A sense code is broken down into two parts: The &quot;additional sense code&quot; (or ASC) and the &quot;additional sense code qualifier&quot; (or ASCQ).<\/p>\r\n  <p>The numbers displayed by BootIt NG in the error dialog will be of the format &quot;<strong>00 11 22 33<\/strong>&quot;. The ASC will be represented by the two-digit group that appears third from the right, and the ASCQ is represented by the two-digit group second from the right. In this example, the ASC would be <strong>11<\/strong> (third from the right: &quot;00 <strong><font color=\"#ff0000\">11<\/font><\/strong> 22 33&quot;) and the ASCQ would be <strong>22<\/strong> (second from the right: &quot;00 11 <strong><font color=\"#ff0000\">22<\/font><\/strong> 33&quot;). As another example, if BootIt NG displayed &quot;13 <strong><font color=\"#ff0000\">2C 04<\/font><\/strong> 12&quot;, the ASC would be <strong>2C<\/strong> and the ASCQ would be <strong>04<\/strong>.<\/p>\r\n  <p>Take the ASC and ASCQ shown, and look them up in <a href=\"https:\/\/www.terabyteunlimited.com\/kb\/?p=155\" target=\"_blank\" rel=\"noopener\">this sense code listing<\/a>. In the case of the example immediately above, where the ASC was <strong>2C<\/strong> and the ASCQ was <strong>04<\/strong>, the table tells us that the underlying error is <font color=\"#ff0000\"><strong>CURRENT PROGRAM AREA IS EMPTY<\/strong><\/font>. If you cannot make sense of the error after looking it up, notify TeraByte Unlimited support for further assistance.<\/p>","protected":false},"excerpt":{"rendered":"<p>This problem can occur when the&nbsp;optical drive does not support the close method being used or the Burn Extra Track option. Another possibility is a compatibility issue with the media. To solve this issue: If the Burn Extra Track option is enabled, disable the option under Settings and burn another set of discs. Your optical [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"lsvr_kba_cat":[1809],"lsvr_kba_tag":[2118],"class_list":["post-86","lsvr_kba","type-lsvr_kba","status-publish","hentry","lsvr_kba_cat-problem-solving-bing-archive","lsvr_kba_tag-archived"],"_links":{"self":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/86","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/comments?post=86"}],"version-history":[{"count":1,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/86\/revisions"}],"predecessor-version":[{"id":6030,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/86\/revisions\/6030"}],"wp:attachment":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/media?parent=86"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_cat?post=86"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_tag?post=86"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}