{"id":75,"date":"2004-08-02T23:28:00","date_gmt":"2004-08-03T06:28:00","guid":{"rendered":"https:\/\/kb.terabyteunlimited.com\/kb-articles\/system-hangs-at-please-wait-screen\/"},"modified":"2021-09-06T23:21:25","modified_gmt":"2021-09-07T06:21:25","slug":"system-hangs-at-please-wait-screen","status":"publish","type":"lsvr_kba","link":"https:\/\/www.terabyteunlimited.com\/kb\/kb-articles\/system-hangs-at-please-wait-screen\/","title":{"rendered":"System Hangs at &#8220;Please Wait&#8230;&#8221; Screen"},"content":{"rendered":"<p><strong><font color=\"#ff5500\">Problem:<\/font><\/strong><\/p>\r\n  <p>System hangs on the <strong>Please Wait...<\/strong> screen while loading BootIt NG.<\/p>\r\n  <p><strong><font color=\"#ff5500\">Cause:<\/font><\/strong><\/p>\r\n  <p>The <strong>Please Wait...<\/strong> message is displayed while the mouse driver is being loaded. Generally, if the system hangs at this point, there is a problem loading the mouse driver.<\/p>\r\n  <p><font color=\"#ff5500\"><strong>Solution:<\/strong><br \/><\/font><\/p>\r\n  <ul>\r\n    <li>Ensure that the keyboard is not plugged into the PS\/2 mouse port.<br \/><br \/><\/li>\r\n    <li>If using a USB mouse, try using the PS\/2 mouse port intstead. USB-to-PS\/2 adapters are available for this.<br \/><br \/><\/li>\r\n    <li>Try creating the BootIt NG installation media with mouse support disabled, then reinstall BootIt NG.<br \/><\/li>\r\n  <\/ul>","protected":false},"excerpt":{"rendered":"<p>Problem: System hangs on the Please Wait&#8230; screen while loading BootIt NG. Cause: The Please Wait&#8230; message is displayed while the mouse driver is being loaded. Generally, if the system hangs at this point, there is a problem loading the mouse driver. Solution: Ensure that the keyboard is not plugged into the PS\/2 mouse port. [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"lsvr_kba_cat":[1809],"lsvr_kba_tag":[2118],"class_list":["post-75","lsvr_kba","type-lsvr_kba","status-publish","hentry","lsvr_kba_cat-problem-solving-bing-archive","lsvr_kba_tag-archived"],"_links":{"self":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/75","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/comments?post=75"}],"version-history":[{"count":1,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/75\/revisions"}],"predecessor-version":[{"id":6040,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/75\/revisions\/6040"}],"wp:attachment":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/media?parent=75"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_cat?post=75"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_tag?post=75"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}