{"id":563,"date":"2012-03-12T06:00:00","date_gmt":"2012-03-12T13:00:00","guid":{"rendered":"https:\/\/kb.terabyteunlimited.com\/kb-articles\/vss-ivsswritercallback-error-occurs-when-creating-backup\/"},"modified":"2026-07-13T00:36:10","modified_gmt":"2026-07-13T07:36:10","slug":"vss-ivsswritercallback-error-occurs-when-creating-backup","status":"publish","type":"lsvr_kba","link":"https:\/\/www.terabyteunlimited.com\/kb\/kb-articles\/vss-ivsswritercallback-error-occurs-when-creating-backup\/","title":{"rendered":"VSS IVssWriterCallback Error Occurs When Creating Backup"},"content":{"rendered":"<p><strong><span style=\"color: #ff5500;\">Problem:<\/span><\/strong><\/p>\r\n<p>Event Log ID 8194 is logged when a backup is run. A sample error is shown below:<\/p>\r\n<p><span style=\"color: #ff0000;\">Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.<\/span><\/p>\r\n<p><span style=\"color: #ff0000;\">Operation:<br \/>\r\n\u00a0\u00a0\u00a0Gathering Writer Data<\/span><\/p>\r\n<p><span style=\"color: #ff0000;\">Context:<br \/>\r\n\u00a0\u00a0\u00a0Writer Class Id: {57af97e4-4a76-4ace-a756-d11e8f0294c7}<br \/>\r\n\u00a0\u00a0\u00a0Writer Name: SPSearch VSS Writer<br \/>\r\n\u00a0\u00a0\u00a0Writer Instance ID: {e959c0c6-8ce8-4f80-9f2d-9e4deb1d4596}<\/span><\/p>\r\n<p>Note that error details may vary.<\/p>\r\n<p><strong><span style=\"color: #ff5500;\">Cause:<\/span><\/strong><\/p>\r\n<p>This error is caused by incorrect or missing COM access permissions.<\/p>\r\n<p><strong>Note:<\/strong> If this error is logged along with Event ID 12293, please see KB article <a href=\"https:\/\/www.terabyteunlimited.com\/kb\/?p=461\" target=\"_blank\" rel=\"noopener\">Error: VSS Snapshot Creation Failed<\/a>.<\/p>\r\n<p><strong>Note:<\/strong> If this error is logged along with Event ID 4001, please see KB article <a href=\"https:\/\/www.terabyteunlimited.com\/kb\/?p=639\" target=\"_blank\" rel=\"noopener\">Backup Fails with VSS Event 4001<\/a>.<\/p>\r\n<p style=\"border: #70DE70 3px solid; padding: 5px;\">This error does not cause any issues and does not affect the use of Image for Windows.<\/p>\r\n<p><strong><span style=\"color: #ff5500;\">Solution:<\/span><\/strong><\/p>\r\n<p>To set the correct permissions and prevent the error from occurring, follow the instructions below:<\/p>\r\n<ol>\r\n\t<li>Press and hold the <strong>Windows<\/strong> key and press <strong>R<\/strong> to pull up the Run dialog. Alternatively, if <strong>Run...<\/strong> is available from the Start Menu you can access it from there.<br \/>\r\n<br \/>\r\n<\/li>\r\n\t<li>Type <strong><span style=\"color: #008800;\">dcomcnfg<\/span><\/strong> into the box and click <strong>OK<\/strong>. The Component Services window will appear.<br \/>\r\n<br \/>\r\n<\/li>\r\n\t<li>In the left portion of the window, expand the <strong>Component Services<\/strong> section and then expand the <strong>Computers<\/strong> section.<br \/>\r\n<br \/>\r\n<\/li>\r\n\t<li>Right-click on <strong>My Computer<\/strong> (listed in the <strong>Computers<\/strong> section) and select <strong>Properties<\/strong> from the pop-up menu.<br \/>\r\n<br \/>\r\n<\/li>\r\n\t<li>Click the <strong>COM Security<\/strong> tab. The My Computer Properties dialog will appear.<br \/>\r\n<br \/>\r\n<\/li>\r\n\t<li>Click the <strong>Edit Default...<\/strong> button in the <strong>Access Permissions<\/strong> section. The Access Permission dialog will appear.<br \/>\r\n<br \/>\r\n<\/li>\r\n\t<li>Under the <strong>Group or user names<\/strong> box, click the <strong>Add...<\/strong> button.<br \/>\r\n<br \/>\r\n<\/li>\r\n\t<li>Type <strong><span style=\"color: #008800;\">Network Service<\/span><\/strong> into the box and click <strong>OK<\/strong>.<br \/>\r\n<br \/>\r\n<\/li>\r\n\t<li>Click <strong>OK<\/strong> on both the Access Permission and My Computer Properties dialogs to close them.<br \/>\r\n<br \/>\r\n<\/li>\r\n\t<li>Restart Windows.<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Problem: Event Log ID 8194 is logged when a backup is run. A sample error is shown below: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process. Operation: \u00a0\u00a0\u00a0Gathering Writer Data Context: \u00a0\u00a0\u00a0Writer Class [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"lsvr_kba_cat":[1790],"lsvr_kba_tag":[2121],"class_list":["post-563","lsvr_kba","type-lsvr_kba","status-publish","hentry","lsvr_kba_cat-problem-solving-image-for-windows","lsvr_kba_tag-image-for-windows"],"_links":{"self":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/comments?post=563"}],"version-history":[{"count":5,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/563\/revisions"}],"predecessor-version":[{"id":7368,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/563\/revisions\/7368"}],"wp:attachment":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/media?parent=563"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_cat?post=563"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_tag?post=563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}