{"id":328,"date":"2007-05-08T03:03:00","date_gmt":"2007-05-08T10:03:00","guid":{"rendered":"https:\/\/kb.terabyteunlimited.com\/kb-articles\/network-shares-do-not-appear-or-are-inaccessible-after-installing-phylock\/"},"modified":"2025-03-16T10:45:54","modified_gmt":"2025-03-16T17:45:54","slug":"network-shares-do-not-appear-or-are-inaccessible-after-installing-phylock","status":"publish","type":"lsvr_kba","link":"https:\/\/www.terabyteunlimited.com\/kb\/kb-articles\/network-shares-do-not-appear-or-are-inaccessible-after-installing-phylock\/","title":{"rendered":"Network Shares Do Not Appear or Are Inaccessible After Installing PHYLock"},"content":{"rendered":"

Problem:<\/strong><\/p>\r\n

After installing PHYLock on a Windows NT\/2000\/XP\/2003 system, network shares either do not appear, or appear and are inaccessible. (While it's possible for this problem to occur on Vista or later versions of Windows, it's much less likely.)<\/p>\r\n

Solution:<\/strong><\/p>\r\n

Manually set the IRPStackSize<\/strong> registry value as follows:<\/p>\r\n

    \r\n\t
  1. Run Regedit.<\/li>\r\n\t
  2. Navigate to and select (i.e. click on) this key:\r\n\r\n

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Services\LanmanServer\Parameters<\/strong><\/p>\r\n<\/li>\r\n\t

  3. If an IRPStackSize<\/strong> registry value already exists in the right pane, proceed to step 4.\u00a0 If no IRPStackSize<\/strong> registry value exists in the right pane, create one as follows:\r\n\r\n
      \r\n\t
    1. Click Edit<\/strong>, then select DWORD Value<\/strong> under the New <\/strong>menu.<\/li>\r\n\t
    2. Give the new value the name IRPStackSize<\/strong>.\u00a0 Use this name exactly as shown, since it is case sensitive.<\/span><\/li>\r\n<\/ol>\r\n<\/li>\r\n\t
    3. Set the value of IRPStackSize<\/strong> as follows:\r\n\r\n
        \r\n\t
      1. Double click the IRPStackSize<\/strong> registry value.<\/li>\r\n\t
      2. Select the Decimal <\/strong>radio button and change Value data<\/strong> to 32 (for Windows NT, set it to decimal 12).\u00a0 Or, leave Hexadecimal <\/strong>selected and set Value data<\/strong> to 20 (for Windows NT, set it to hexadecimal c).<\/li>\r\n\t
      3. Click OK<\/strong>.<\/li>\r\n<\/ol>\r\n<\/li>\r\n\t
      4. Reboot to put the new value of IRPStackSize<\/strong> into effect.<\/li>\r\n<\/ol>\r\n

        Further information can be found in the Microsoft Knowledge Base:<\/p>\r\n

        Description of the IRPStackSize parameter in Windows 2000 and in Windows Server 2003<\/a>
        \r\n(link archive of https:\/\/support.microsoft.com\/?kbid=285089)<\/span><\/p>","protected":false},"excerpt":{"rendered":"

        Problem: After installing PHYLock on a Windows NT\/2000\/XP\/2003 system, network shares either do not appear, or appear and are inaccessible. (While it’s possible for this problem to occur on Vista or later versions of Windows, it’s much less likely.) Solution: Manually set the IRPStackSize registry value as follows: Run Regedit. Navigate to and select (i.e. […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"lsvr_kba_cat":[1800],"lsvr_kba_tag":[2126,2137],"class_list":["post-328","lsvr_kba","type-lsvr_kba","status-publish","hentry","lsvr_kba_cat-phylock","lsvr_kba_tag-freeware","lsvr_kba_tag-phylock"],"_links":{"self":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/comments?post=328"}],"version-history":[{"count":3,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/328\/revisions"}],"predecessor-version":[{"id":7235,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/328\/revisions\/7235"}],"wp:attachment":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/media?parent=328"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_cat?post=328"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_tag?post=328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}