{"id":154,"date":"2004-08-22T02:04:00","date_gmt":"2004-08-22T09:04:00","guid":{"rendered":"https:\/\/kb.terabyteunlimited.com\/kb-articles\/message-write-error-or-disk-full-displayed-while-closing-disc-during-imaging-3\/"},"modified":"2021-09-07T15:05:33","modified_gmt":"2021-09-07T22:05:33","slug":"message-write-error-or-disk-full-displayed-while-closing-disc-during-imaging-3","status":"publish","type":"lsvr_kba","link":"https:\/\/www.terabyteunlimited.com\/kb\/kb-articles\/message-write-error-or-disk-full-displayed-while-closing-disc-during-imaging-3\/","title":{"rendered":"Message &#8220;Write Error or Disk Full&#8221; Displayed While Closing Disc During Imaging"},"content":{"rendered":"<p>This problem can occur when the&nbsp;optical drive does not support the close method being used or the <strong>Burn Extra Track<\/strong> option.&nbsp; Another possibility is a compatibility issue with the media.&nbsp; <\/p>\r\n  <p>To solve this issue:<\/p>\r\n  <ul>\r\n    <li>If the <strong>Burn Extra Track<\/strong> option is enabled, disable the option under settings and burn another set of discs. <\/li>\r\n    <li>Your&nbsp;optical drive may require toggling of the <strong>Alternate CD Close Method<\/strong> setting. Change this setting, then try burning another set of discs. <\/li>\r\n    <li>Ensure you have the devices configured so that there is a master device (but not the source hard drive--preferably the optical drive itself) on the same channel as the&nbsp;optical drive. <\/li>\r\n    <li>Ensure you are using media which is rated at a speed appropriate for your burner. <\/li>\r\n    <li>Try a different brand of media (noting that no-name media should generally be avoided). <\/li>\r\n    <li>Try burning at a lower speed. <\/li>\r\n    <li>Update your optical drive's firmware, if possible. <\/li>\r\n  <\/ul>\r\n  <p>Also, take note of the numbers provided by&nbsp;Image for Windows&nbsp;in the error message displayed. Some of the numbers displayed comprise what is known as a &quot;sense code&quot; and may help to diagnose the error. A sense code is broken down into two parts: the &quot;additional sense code&quot; (or ASC) and the &quot;additional sense code qualifier&quot; (or ASCQ).<\/p>\r\n  <p>The numbers displayed by Image for&nbsp;Windows 1.62+ in the error dialog will be of the format <strong>XX: 11 22 33<\/strong>. The ASC will be represented by the two-digit group that appears second from the right and the ASCQ is represented by the rightmost two-digit group.&nbsp; In this example, the ASC would be 22 (second from the right: <strong>XX: 11 <font color=\"#ff0000\">22<\/font> 33<\/strong>) and the ASCQ would be 33 (rightmost: <strong>XX: 11 22 <font color=\"#ff0000\">33<\/font><\/strong>).<\/p>\r\n  <p>To provide a realistic example, if Image for Windows displayed the error <strong>70: 03 73 03<\/strong>, the ASC would be 73, and the ASCQ would be 03.<\/p>\r\n  <p>Take the ASC and ASCQ shown and look them up in <a href=\"https:\/\/www.terabyteunlimited.com\/kb\/?p=155\" target=\"_blank\" rel=\"noopener\">this sense code listing<\/a>. In the case of the example immediately above, where the ASC was 73 and the ASCQ was 03, the table tells us that the underlying error is <strong>POWER CALIBRATION AREA ERROR<\/strong>. If you cannot make sense of the error after looking it up, notify TeraByte Unlimited support for further assistance.<\/p>","protected":false},"excerpt":{"rendered":"<p>This problem can occur when the&nbsp;optical drive does not support the close method being used or the Burn Extra Track option.&nbsp; Another possibility is a compatibility issue with the media.&nbsp; To solve this issue: If the Burn Extra Track option is enabled, disable the option under settings and burn another set of discs. Your&nbsp;optical drive [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"lsvr_kba_cat":[1790],"lsvr_kba_tag":[2121],"class_list":["post-154","lsvr_kba","type-lsvr_kba","status-publish","hentry","lsvr_kba_cat-problem-solving-image-for-windows","lsvr_kba_tag-image-for-windows"],"_links":{"self":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/comments?post=154"}],"version-history":[{"count":1,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/154\/revisions"}],"predecessor-version":[{"id":6407,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba\/154\/revisions\/6407"}],"wp:attachment":[{"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/media?parent=154"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_cat?post=154"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/www.terabyteunlimited.com\/kb\/wp-json\/wp\/v2\/lsvr_kba_tag?post=154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}