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Knowledge Base > Products > BootIt > Problem Solving > BootIt Bare Metal > System Hangs at "Please Wait..." Screen

System Hangs at "Please Wait..." Screen


System hangs on the Please Wait... screen while loading BootIt BM.


The Please Wait... message is displayed while the mouse driver is being loaded. Generally, if the system hangs at this point, there is a problem loading the mouse driver.


  • Ensure that the keyboard is not plugged into the PS/2 mouse port.

  • If using a USB mouse, try using the PS/2 mouse port intstead. USB-to-PS/2 adapters are available for this.

  • Try creating the BootIt BM Setup media with mouse support disabled, then reinstall BootIt BM.

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