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Knowledge Base > Products > Image for Windows > Problem Solving > Image for Windows Can't Find Hard Drives

Image for Windows Can't Find Hard Drives

Problem:

Drives are not found by Image for Windows and also not found in Computer Management (Disk Management).

Cause:

Assuming any administrator requirements have be configured correctly, one cause can be a rootkit/virus on the system.

Solution:

Run a rootkit detection program. If a rootkit/virus is found, remove it.


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