Backup failing - Error Code 3

[gilbreen]

Hello,

I am fairly new to Image for Windows. I have been using it in conjunction with the IFWRotate script. I have it set to keep two full backups with 6 differentials for each full backup. It was working for a week or so, then I started getting an Error Code 3 and the backup would fail. I deleted all the backups and had it start again, again, it worked for several days, then started failing. In the interim, version 3 was released, so I installed it and set up the IFWRotate script. I again deleted all the old backups and started fresh. It worked for the full backup and six differentials, then began to fail once again with Error Code 3. From what I have read, Error Code 3 is a generic error, but I don't know where to begin. I haven't made any changes to the hardware and I don't see any other issues with the PC. The backups are stored on an external USB drive.

Here is the excerpt from the log:

[8/23/2016 6:16:58 AM] Backup: Drive 0 (C:) OS Partition (03) 464857 MiB NTFS
[8/23/2016 6:16:58 AM] To: F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI
[8/23/2016 7:01:25 AM] INFO: Total Sectors:952027136 Total Allocated:309749560
[8/23/2016 7:01:25 AM] INFO: 224347120 Sector(s) backed up
[8/23/2016 7:01:45 AM] Validating: OS Partition (03) 464857 MiB NTFS
[8/23/2016 7:01:45 AM] From: F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI
[8/23/2016 7:08:59 AM] Error reading from F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI (Buf:04D02000 CurFP:34063790080 Bytes:65536 Err:17h)
[8/23/2016 7:08:59 AM] Error 3 occurred while processing file F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI
[8/23/2016 7:08:59 AM] Deleting incomplete or failed backup.
[8/23/2016 7:08:59 AM] Deleting F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI
[8/23/2016 7:08:59 AM] Operation Completed with Error Code 3
[8/23/2016 7:08:59 AM] Unable to read data from file!
[8/23/2016 8:03:57 AM] Stop

I would appreciate any suggestions or recommendations.

[TeraByte Support]

Most likely you have a bad drive (sectors) although I suppose could be cable
error as well . The windows error code is:

ERROR_CRC
23 (0x17)
Data error (cyclic redundancy check).



"gilbreen" wrote in message news:12278@public.image...

Hello,

I am fairly new to Image for Windows. I have been using it in conjunction
with the IFWRotate script. I have it set to keep two full backups with 6
differentials for each full backup. It was working for a week or so, then I
started getting an Error Code 3 and the backup would fail. I deleted all
the backups and had it start again, again, it worked for several days, then
started failing. In the interim, version 3 was released, so I installed it
and set up the IFWRotate script. I again deleted all the old backups and
started fresh. It worked for the full backup and six differentials, then
began to fail once again with Error Code 3. From what I have read, Error
Code 3 is a generic error, but I don't know where to begin. I haven't made
any changes to the hardware and I don't see any other issues with the PC.
The backups are stored on an external USB drive.

Here is the excerpt from the log:

[8/23/2016 6:16:58 AM] Backup: Drive 0 (C:) OS Partition (03) 464857 MiB
NTFS
[8/23/2016 6:16:58 AM] To:
F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI
[8/23/2016 7:01:25 AM] INFO: Total Sectors:952027136 Total
Allocated:309749560
[8/23/2016 7:01:25 AM] INFO: 224347120 Sector(s) backed up
[8/23/2016 7:01:45 AM] Validating: OS Partition (03) 464857 MiB NTFS
[8/23/2016 7:01:45 AM] From:
F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI
[8/23/2016 7:08:59 AM] Error reading from
F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI (Buf:04D02000
CurFP:34063790080 Bytes:65536 Err:17h)
[8/23/2016 7:08:59 AM] Error 3 occurred while processing file
F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI
[8/23/2016 7:08:59 AM] Deleting incomplete or failed backup.
[8/23/2016 7:08:59 AM] Deleting
F:\PCBackups\WorkComputer_Win7_2016-08-23-0600__FULL.TBI
[8/23/2016 7:08:59 AM] Operation Completed with Error Code 3
[8/23/2016 7:08:59 AM] Unable to read data from file!
[8/23/2016 8:03:57 AM] Stop

I would appreciate any suggestions or recommendations.