can't see My Book 3tb external hard disk

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can't see My Book 3tb external hard disk

Postby giulia » Tue Jul 15, 2014 7:58 am

Hi

i have the lastest bootit bare metal
but it can't detects a wd my book 3TB

why?
thanks
giulia
 
Posts: 122
Joined: Sun Sep 22, 2013 1:16 am

Re: can't see My Book 3tb external hard disk

Postby giulia » Tue Jul 15, 2014 9:54 am

a friend of mine give me acronis disk director 12 last version to test it and it gives me this error "cannot process 'Disk #' because its sector size is unsupported (4096 bytes)."

GParted dedected it and image for linux (with partition work tool )

thanks
giulia
 
Posts: 122
Joined: Sun Sep 22, 2013 1:16 am

Re: can't see My Book 3tb external hard disk

Postby DrTeeth » Tue Jul 15, 2014 10:32 am

On Tue, 15 Jul 2014 09:54:51 PDT, just as I was about to take a herb,
giulia disturbed my reverie and wrote:

>a friend of mine give me acronis disk director 12 last version to test it
Not a true friend then LOLZ?
--
Cheers,

DrT

** You've never known happiness until you're married;
** but by then it is too late.
DrTeeth
 
Posts: 965
Joined: Fri Aug 12, 2011 11:58 am

Re: can't see My Book 3tb external hard disk

Postby TeraByte Support » Tue Jul 15, 2014 2:56 pm

See http://www.terabyteunlimited.com/kb/article.php?id=407

If it's on a USB3 port , the BIOS must map it in as a drive when attached at
boot. Otherwise attach to USB2 port.

If you have Image for Linux full version and license for BIBM as well, you
can use partwork in the IFL GUI full version which supports USB3 natively.


"giulia" wrote in message news:8356@public.bootitbm...

Hi

i have the lastest bootit bare metal
but it can't detects a wd my book 3TB

why?
thanks

TeraByte Support
 
Posts: 2275
Joined: Thu May 05, 2011 3:37 pm

Re: can't see My Book 3tb external hard disk

Postby giulia » Wed Jul 16, 2014 6:51 am

TeraByte Support wrote:
> See http://www.terabyteunlimited.com/kb/article.php?id=407
>
> If it's on a USB3 port , the BIOS must map it in as a drive when attached
> at
> boot. Otherwise attach to USB2 port.
>
> If you have Image for Linux full version and license for BIBM as well, you
>
> can use partwork in the IFL GUI full version which supports USB3 natively.
>
>
> "giulia" wrote in message news:8356@public.bootitbm...
>
> Hi
>
> i have the lastest bootit bare metal
> but it can't detects a wd my book 3TB
>
> why?
> thanks


hi
i got this error message , "bootit was unable to read from an area of hd5 which is required to properly manage it"

might you test this drive? will be fixed in the future update
i tried everything but nothing
thanks
giulia
 
Posts: 122
Joined: Sun Sep 22, 2013 1:16 am

Re: can't see My Book 3tb external hard disk

Postby TeraByte Support » Wed Jul 16, 2014 1:59 pm

Means it the BIOS reported an error when it asked the BIOS to read from the
drive.

If you have USB2, you can directly access it.

"giulia" wrote in message news:8363@public.bootitbm...

TeraByte Support wrote:
> See

[
http://www.terabyteunlimited.com/kb/article.php?id=407
](http://www.terabyteunlimited.com/kb/article.php?id=407)

>
> If it's on a USB3 port , the BIOS must map it in as a drive when attached
> at
> boot. Otherwise attach to USB2 port.
>
> If you have Image for Linux full version and license for BIBM as well, you
>
> can use partwork in the IFL GUI full version which supports USB3 natively.
>
>
> "giulia" wrote in message news:8356@public.bootitbm...
>
> Hi
>
> i have the lastest bootit bare metal
> but it can't detects a wd my book 3TB
>
> why?
> thanks


hi
i got this error message , "bootit was unable to read from an area of hd5
which is required to properly manage it"

might you test this drive? will be fixed in the future update
i tried everything but nothing
thanks

TeraByte Support
 
Posts: 2275
Joined: Thu May 05, 2011 3:37 pm

Re: can't see My Book 3tb external hard disk

Postby giulia » Mon Jul 28, 2014 7:59 am

TeraByte Support wrote:
> Means it the BIOS reported an error when it asked the BIOS to read from the
>
> drive.
>
> If you have USB2, you can directly access it.
>
> "giulia" wrote in message news:8363@public.bootitbm...
>
> TeraByte Support wrote:
> > See
>
> [
> http://www.terabyteunlimited.com/kb/article.php?id=407
> ](http://www.terabyteunlimited.com/kb/article.php?id=407)
>
> >
> > If it's on a USB3 port , the BIOS must map it in as a drive when
> attached
> > at
> > boot. Otherwise attach to USB2 port.
> >
> > If you have Image for Linux full version and license for BIBM as well,
> you
> >
> > can use partwork in the IFL GUI full version which supports USB3
> natively.
> >
> >
> > "giulia" wrote in message news:8356@public.bootitbm...
> >
> > Hi
> >
> > i have the lastest bootit bare metal
> > but it can't detects a wd my book 3TB
> >
> > why?
> > thanks
>
>
> hi
> i got this error message , "bootit was unable to read from an area of hd5
> which is required to properly manage it"
>
> might you test this drive? will be fixed in the future update
> i tried everything but nothing
> thanks

Hi
i found out this
if i turn my external hd on , and my desktop bibm works , i mean can detect my drive

i guess it's something related to the bios fast boot feature

maybe could be usefull to others
giulia
 
Posts: 122
Joined: Sun Sep 22, 2013 1:16 am


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