BIOS issues?

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BIOS issues?

Postby mjnelson99 » Wed Oct 28, 2015 11:12 am

I have an older Acer Aspire 5755 laptop purchased in early 2012. Last
time I booted it about a month ago, it was okay.

Today, it will not boot into Windows w/o going into bios settings.
On bootup, it does not display F2 or F12 (change boot device).
I can get it to boot Windows if I exit w/o saving.

I did a bios update from within Windows 7 up to the one before UEFI, 1.20?

Did a restore of a July, 2015 Windows.

Same thing happening.

Suspect I may have motherboard issues. This computer has no warranties
on it at all anymore.

I tried to run Memtest86+ and cannot boot the USB drive. Windows itself
did a rather short test and found no issues.

Comments welcome.
Mary
mjnelson99
 
Posts: 768
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Re: BIOS issues?

Postby TeraByte Support(PP) » Wed Oct 28, 2015 12:01 pm

You could try resetting the BIOS options to the default/optimal values (there should be an option in the BIOS to do this). Make note of current settings first so you can change any back to what they should be.

Some computers will boot to the BIOS if they detect errors (keyboard, for example). Check for stuck keys. Check the BIOS for any status or error messages. Some log errors so you can review them.

If the board battery is dead that can also cause BIOS boots since it forgets everything.
Paul Purviance
TeraByte Support
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Re: BIOS issues?

Postby mjnelson99 » Wed Oct 28, 2015 4:34 pm

I played with hitting a few key on the keyboard.Just going down the row
The next time I booted, it went to the Windows login-in screen.

Some of the number keys seem to stick up too little so will shut down
and do some more key hitting!!!

Thanks for the suggestion of the keyboard.
Mary

On 10/28/2015 1:01 PM, TeraByte Support (PP) wrote:
> You could try resetting the BIOS options to the default/optimal values (there should be an option in the BIOS to do this). Make note of current settings first so you can change any back to what they should be.
>
> Some computers will boot to the BIOS if they detect errors (keyboard, for example). Check for stuck keys. Check the BIOS for any status or error messages. Some log errors so you can review them.
>
> If the board battery is dead that can also cause BIOS boots since it forgets everything.
>
>
mjnelson99
 
Posts: 768
Joined: Thu Aug 11, 2011 6:24 pm

Re: BIOS issues?

Postby mjnelson99 » Wed Oct 28, 2015 4:53 pm

Earlier it is possible one key WAS sticking. I would get noise
when I attempted to exit the bios.

The 3 & 4 and the e & r keys are lower than the others.

It is going back into the bios again.

Can I just work around this since I can get Windows to boot?

I do have a new keyboard but this computer got messed up replacing the
one on it so am reluctant to have it done.
Thanks
Mary

On 10/28/2015 5:34 PM, MJNelson wrote:
> I played with hitting a few key on the keyboard.Just going down the row
> The next time I booted, it went to the Windows login-in screen.
>
> Some of the number keys seem to stick up too little so will shut down
> and do some more key hitting!!!
>
> Thanks for the suggestion of the keyboard.
> Mary
>
> On 10/28/2015 1:01 PM, TeraByte Support (PP) wrote:
>> You could try resetting the BIOS options to the default/optimal values (there should be an option in the BIOS to do this). Make note of current settings first so you can change any back to what they should be.
>>
>> Some computers will boot to the BIOS if they detect errors (keyboard, for example). Check for stuck keys. Check the BIOS for any status or error messages. Some log errors so you can review them.
>>
>> If the board battery is dead that can also cause BIOS boots since it forgets everything.
>>
>>
>
>
mjnelson99
 
Posts: 768
Joined: Thu Aug 11, 2011 6:24 pm

Re: BIOS issues?

Postby mjnelson99 » Thu Oct 29, 2015 7:09 pm

Is it possible to just work-around the booting problem since I cannot
find the problem key(s) on the keyboard?

I can get into Windows in a round-about way.
Mary

On 10/28/2015 5:53 PM, MJNelson wrote:
> Earlier it is possible one key WAS sticking. I would get noise
> when I attempted to exit the bios.
>
> The 3 & 4 and the e & r keys are lower than the others.
>
> It is going back into the bios again.
>
> Can I just work around this since I can get Windows to boot?
>
> I do have a new keyboard but this computer got messed up replacing the
> one on it so am reluctant to have it done.
> Thanks
> Mary
>
> On 10/28/2015 5:34 PM, MJNelson wrote:
>> I played with hitting a few key on the keyboard.Just going down the row
>> The next time I booted, it went to the Windows login-in screen.
>>
>> Some of the number keys seem to stick up too little so will shut down
>> and do some more key hitting!!!
>>
>> Thanks for the suggestion of the keyboard.
>> Mary
>>
>> On 10/28/2015 1:01 PM, TeraByte Support (PP) wrote:
>>> You could try resetting the BIOS options to the default/optimal values (there should be an option in the BIOS to do this). Make note of current settings first so you can change any back to what they should be.
>>>
>>> Some computers will boot to the BIOS if they detect errors (keyboard, for example). Check for stuck keys. Check the BIOS for any status or error messages. Some log errors so you can review them.
>>>
>>> If the board battery is dead that can also cause BIOS boots since it forgets everything.
>>>
>>>
>>
>>
>
>
mjnelson99
 
Posts: 768
Joined: Thu Aug 11, 2011 6:24 pm

Re: BIOS issues?

Postby DrTeeth » Fri Oct 30, 2015 9:40 am

On Thu, 29 Oct 2015 19:09:19 PDT, just as I was about to take a herb,
MJNelson disturbed my reverie and wrote:

>Is it possible to just work-around the booting problem since I cannot
>find the problem key(s) on the keyboard?

I have seem some, but not many BIOSs, where one can change the
behaviour if the keyboard is faulty. Other than that, I am stumped.
--
Cheers,

DrT

"If you want to find out what is wrong
with democracy, spend five minutes with
the average voter." - Winston Churchill
DrTeeth
 
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Joined: Fri Aug 12, 2011 11:58 am

Re: BIOS issues?

Postby TeraByte Support » Fri Oct 30, 2015 9:53 am

I'd replace it. changing a keyboard shouldn't cause a problem unless you
have a problem with the physical hardware where it plugs in.

"MJNelson" wrote in message news:10514@public.tech.misc...

Is it possible to just work-around the booting problem since I cannot
find the problem key(s) on the keyboard?

I can get into Windows in a round-about way.
Mary

On 10/28/2015 5:53 PM, MJNelson wrote:
> Earlier it is possible one key WAS sticking. I would get noise
> when I attempted to exit the bios.
>
> The 3 & 4 and the e & r keys are lower than the others.
>
> It is going back into the bios again.
>
> Can I just work around this since I can get Windows to boot?
>
> I do have a new keyboard but this computer got messed up replacing the
> one on it so am reluctant to have it done.
> Thanks
> Mary
>
> On 10/28/2015 5:34 PM, MJNelson wrote:
>> I played with hitting a few key on the keyboard.Just going down the row
>> The next time I booted, it went to the Windows login-in screen.
>>
>> Some of the number keys seem to stick up too little so will shut down
>> and do some more key hitting!!!
>>
>> Thanks for the suggestion of the keyboard.
>> Mary
>>
>> On 10/28/2015 1:01 PM, TeraByte Support (PP) wrote:
>>> You could try resetting the BIOS options to the default/optimal values
>>> (there should be an option in the BIOS to do this). Make note of current
>>> settings first so you can change any back to what they should be.
>>>
>>> Some computers will boot to the BIOS if they detect errors (keyboard,
>>> for example). Check for stuck keys. Check the BIOS for any status or
>>> error messages. Some log errors so you can review them.
>>>
>>> If the board battery is dead that can also cause BIOS boots since it
>>> forgets everything.
>>>
>>>
>>
>>
>
>

TeraByte Support
 
Posts: 2325
Joined: Thu May 05, 2011 3:37 pm

Re: BIOS issues?

Postby mjnelson99 » Fri Oct 30, 2015 10:55 am

When they "replaced" the keyboard on this computer, it wound up not even
booting. I sent it to Acer in Texas for repair.

Almost the whole computer insides need to be removed to get the keyboard
out unless one has the knack of removing it from the top. I saw a video
of someone doing that on this model. It is not as easy as it looks.
Mary

On 10/30/2015 10:53 AM, TeraByte Support wrote:
> I'd replace it. changing a keyboard shouldn't cause a problem unless you
> have a problem with the physical hardware where it plugs in.
>
> "MJNelson" wrote in message news:10514@public.tech.misc...
>
> Is it possible to just work-around the booting problem since I cannot
> find the problem key(s) on the keyboard?
>
> I can get into Windows in a round-about way.
> Mary
>
> On 10/28/2015 5:53 PM, MJNelson wrote:
>> Earlier it is possible one key WAS sticking. I would get noise
>> when I attempted to exit the bios.
>>
>> The 3 & 4 and the e & r keys are lower than the others.
>>
>> It is going back into the bios again.
>>
>> Can I just work around this since I can get Windows to boot?
>>
>> I do have a new keyboard but this computer got messed up replacing the
>> one on it so am reluctant to have it done.
>> Thanks
>> Mary
>>
>> On 10/28/2015 5:34 PM, MJNelson wrote:
>>> I played with hitting a few key on the keyboard.Just going down the row
>>> The next time I booted, it went to the Windows login-in screen.
>>>
>>> Some of the number keys seem to stick up too little so will shut down
>>> and do some more key hitting!!!
>>>
>>> Thanks for the suggestion of the keyboard.
>>> Mary
>>>
>>> On 10/28/2015 1:01 PM, TeraByte Support (PP) wrote:
>>>> You could try resetting the BIOS options to the default/optimal values
>>>> (there should be an option in the BIOS to do this). Make note of current
>>>> settings first so you can change any back to what they should be.
>>>>
>>>> Some computers will boot to the BIOS if they detect errors (keyboard,
>>>> for example). Check for stuck keys. Check the BIOS for any status or
>>>> error messages. Some log errors so you can review them.
>>>>
>>>> If the board battery is dead that can also cause BIOS boots since it
>>>> forgets everything.
>>>>
>>>>
>>>
>>>
>>
>>
>
>
mjnelson99
 
Posts: 768
Joined: Thu Aug 11, 2011 6:24 pm

Re: BIOS issues?

Postby TeraByte Support(PP) » Fri Oct 30, 2015 11:17 am

Does the BIOS have an option to ignore errors on boot-up?
Paul Purviance
TeraByte Support
TeraByte Support(PP)
 
Posts: 1108
Joined: Thu Aug 11, 2011 5:51 pm

Re: BIOS issues?

Postby mjnelson99 » Fri Oct 30, 2015 2:48 pm

Not sure. My guess is, no. Most laptops have limited options.

On 10/30/2015 12:17 PM, TeraByte Support (PP) wrote:
> Does the BIOS have an option to ignore errors on boot-up?
>
>
mjnelson99
 
Posts: 768
Joined: Thu Aug 11, 2011 6:24 pm


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