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cannot browse My Documents folder in image

Posted: Mon Jun 20, 2016 6:52 pm
by TomG
I just installed TeraByte Image For Windows on a Windows 7 PC.
I made an image, stored on a USB hard drive.
When I browse the image, I can see all files, except those in My Documents.
I assume this is a permissions issue, and I will be able to recover with all files in tact.
However, before I rely on the image, I would like to know that it will be OK.
Are the "invisible" files there, and will they restore with the rest of the image?
Thank you.

Re: cannot browse My Documents folder in image

Posted: Mon Jun 20, 2016 8:04 pm
by TeraByte Support(PP)
How are you browsing (TBIView or TBIMount)?

Make sure you're browsing down an actual path and not a junction. For example, browse "Documents" instead of the "My Documents" junction.