Insert media 1 error

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Insert media 1 error

Postby RFSndrs » Fri Jun 14, 2013 6:31 am

I make a weekly backup of my HD. This week I encountered a problem and wanted to revert to a backup from 4 weeks ago. I made a backup of my present system, called it Pre-Repair.tbi, and made my reinstall of the older system. Everything went fine, I fixed the problem, and made a Post-Repair.tbi backup. Now I wanted to look at the Pre-Repair file with TBI View to see if there was anything else I needed to add from my old system. TBI View comes up with an error message "Insert media 1 containing file E:\Pre-Repair.tbi" I also get this message with the Post-Repair file. If I look at my older auto-backups, they are readable. I looked at my permissions and made sure Bob-Laptop/administrator was added to the Pre-Repair file. I am the only user so there are no other users in the control panel. The auto-backups are made with IFW and the backups I'm trying to read were made with BBM. Would this make a difference? I went back into BBM and verified the files and they are okay but I can't read them in Windows 7 with TBI View. What is my problem?

Thanks
Bob S
RFSndrs
 
Posts: 47
Joined: Mon Sep 12, 2011 7:42 am

Re: Insert media 1 error

Postby TeraByte Support(TP) » Fri Jun 14, 2013 7:53 am

RFSndrs wrote:
> I make a weekly backup of my HD. This week I encountered a problem and
> wanted to revert to a backup from 4 weeks ago. I made a backup of my
> present system, called it Pre-Repair.tbi, and made my reinstall of the
> older system. Everything went fine, I fixed the problem, and made a
> Post-Repair.tbi backup. Now I wanted to look at the Pre-Repair file with
> TBI View to see if there was anything else I needed to add from my old
> system. TBI View comes up with an error message "Insert media 1
> containing file E:\Pre-Repair.tbi" I also get this message with the
> Post-Repair file. If I look at my older auto-backups, they are readable. I
> looked at my permissions and made sure Bob-Laptop/administrator was added
> to the Pre-Repair file. I am the only user so there are no other users in
> the control panel. The auto-backups are made with IFW and the backups I'm
> trying to read were made with BBM. Would this make a difference? I went
> back into BBM and verified the files and they are okay but I can't read
> them in Windows 7 with TBI View. What is my problem?
>
> Thanks
> Bob S


You should be able to open those image files in TBIView by running it as administrator (right click the program icon, select Run as administrator)

This KB article has more information about the issue:
http://www.terabyteunlimited.com/kb/article.php?id=581
Tom Pfeifer
TeraByte Support
TeraByte Support(TP)
 
Posts: 305
Joined: Wed Aug 31, 2011 9:22 am

Re: Insert media 1 error

Postby RFSndrs » Fri Jun 14, 2013 2:36 pm

Thank You! This works (opening as administrator)! I haven't read the KB article yet, but will follow up.

Bob S
RFSndrs
 
Posts: 47
Joined: Mon Sep 12, 2011 7:42 am

Re: Insert media 1 error

Postby RFSndrs » Sat Jun 15, 2013 5:48 am

I read the KB article and found out I had taken ownership but had not given the proper permissions. Adding BOB to the permissions list allowed TBI View to work normally.

Thanks,
Bob S
RFSndrs
 
Posts: 47
Joined: Mon Sep 12, 2011 7:42 am


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