Screen boots to black (no cursor or mouse appears)

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Screen boots to black (no cursor or mouse appears)

Postby CaptainKen » Tue Apr 02, 2013 1:44 pm

Using BIBM v1.16 installed on hard drive on HP Pavilion dv6t-7000 laptop. Screen boots to black (no cursor or mouse appears) when selecting Restart within Win7. However, boots fine from power down.

If I had to guess I'd say it might be conflicting with HP's built-in custom boot partition?

Please advise.
CaptainKen
 
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Joined: Fri Oct 28, 2011 11:02 am

Re: Screen boots to black (no cursor or mouse appears)

Postby TeraByte Support » Tue Apr 02, 2013 6:38 pm

Have you updated to the latest bios?

"CaptainKen" wrote in message news:5121@public.bootitbm...

Using BIBM v1.16 installed on hard drive on HP Pavilion dv6t-7000 laptop.
Screen boots to black (no cursor or mouse appears) when selecting Restart
within Win7. However, boots fine from power down.

If I had to guess I'd say it might be conflicting with HP's built-in custom
boot partition?

Please advise.

TeraByte Support
 
Posts: 2275
Joined: Thu May 05, 2011 3:37 pm

Re: Screen boots to black (no cursor or mouse appears)

Postby CaptainKen » Tue Apr 02, 2013 10:14 pm

Yes I had tried that before posting, sorry I should have mentioned that.
CaptainKen
 
Posts: 11
Joined: Fri Oct 28, 2011 11:02 am

Re: Screen boots to black (no cursor or mouse appears)

Postby TeraByte Support » Tue Apr 02, 2013 10:35 pm

If you don't get a post, the system is probably hanging on warm reboot.
Once past the post, if you don't get any EMBRI or EMBRM or please wait..
then the system hard drive with BootIt is not being booted. If you get
those, but then it won't go, it's probably video related, you may want to
try a different mode or resolution to see if it's handled better.

"CaptainKen" wrote in message news:5123@public.bootitbm...

Yes I had tried that before posting, sorry I should have mentioned that.

TeraByte Support
 
Posts: 2275
Joined: Thu May 05, 2011 3:37 pm

Re: Screen boots to black (no cursor or mouse appears)

Postby CaptainKen » Wed Apr 03, 2013 11:13 am

Yes, it is hanging on warm reboot and ONLY when BIBM is actually installed on hard drive. The only that that appears is "press the ESC key for startup menu". It can't be a windows video setting related because it doesn't happen in windows or on cold boot or if BIBM is not on hard drive.

To be clear what is happening when BIBM is install on HD, here is a link to a quick video:
http:\\www.captainken.us\files\bibm_warmbootissue.mp4

How do I address the hang that only happens when BIBM is installed on HD? Shall I assume it's a boot menu setting or something and how do I fix it please?
CaptainKen
 
Posts: 11
Joined: Fri Oct 28, 2011 11:02 am

Re: Screen boots to black (no cursor or mouse appears)

Postby TeraByte Support » Thu Apr 04, 2013 8:18 am

That message comes from the BIOS - after which it should start booting from
the HD MBR - at that point you'd see the BootIt EMBRI 2.xx message. The
fact that you don't get that suggests the BIOS isn't booting the MBR of the
HD. You may want to disable quick boot in your BIOS, also you can press ESC
to get the menu and choose to boot the HD and see what happens.


"CaptainKen" wrote in message news:5126@public.bootitbm...

Yes, it is hanging on warm reboot and ONLY when BIBM is actually installed
on hard drive. The only that that appears is "press the ESC key for startup
menu". It can't be a windows video setting related because it doesn't happen
in windows or on cold boot or if BIBM is not on hard drive.

To be clear what is happening when BIBM is install on HD, here is a link to
a quick video:
http:\\www.captainken.us\files\bibm_warmbootissue.mp4

How do I address the hang that only happens when BIBM is installed on HD?
Shall I assume it's a boot menu setting or something and how do I fix it
please?

TeraByte Support
 
Posts: 2275
Joined: Thu May 05, 2011 3:37 pm

Re: Screen boots to black (no cursor or mouse appears)

Postby CaptainKen » Thu Apr 04, 2013 5:15 pm

Thank you for replying.

Pressing Esc displays the HP boot menu. Then pressing Enter to Continue gives the black screen again. However, if instead of Enter to continue I press F10 for Bios, then when I leave BIOS it boots normally into BIBm and beyond.

Could not find option for quick boot or related in BIOS.
CaptainKen
 
Posts: 11
Joined: Fri Oct 28, 2011 11:02 am

Re: Screen boots to black (no cursor or mouse appears)

Postby CaptainKen » Tue Apr 09, 2013 10:57 am

TeraByte, do you have a direction or solution please?
CaptainKen
 
Posts: 11
Joined: Fri Oct 28, 2011 11:02 am

Re: Screen boots to black (no cursor or mouse appears)

Postby TeraByte Support » Tue Apr 09, 2013 1:05 pm

It's related to the system, not the software because it's either not booting
the software or the BIOS interface to write to the screen is not working
(you can tell because the first thing it does when the mbr is booted is to
output text "BootIt EMBRI 2.xx"). So you need to figure out if disabling
something like quick boot will help fix it. The HP docs should have
something about it, or at least report it so they can reproduce and fix.
Something else you can try is reboot, when at the message or screen,
use ctrl-alt-del and see if that warm boot lets it in.

"CaptainKen" wrote in message news:5199@public.bootitbm...

TeraByte, do you have a direction or solution please?

TeraByte Support
 
Posts: 2275
Joined: Thu May 05, 2011 3:37 pm

Re: Screen boots to black (no cursor or mouse appears)

Postby CaptainKen » Wed Apr 10, 2013 1:41 pm

Ctrl+Alt+Del doesn't allow for warm boot.

The manual is here, but there is no mention of quick boot feature.
http://h10032.www1.hp.com/ctg/Manual/c03200998.pdf

A Google search on quick boot for this model turned up nothing.
CaptainKen
 
Posts: 11
Joined: Fri Oct 28, 2011 11:02 am

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