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Knowledge Base > Products > Image for Windows > Problem Solving > "Failed to expand shell folder constant" Error when Installing Image for Windows

"Failed to expand shell folder constant" Error when Installing Image for Windows

Problem:

Installation of Image for Windows errors with the following message:

Internal error: Failed to expand shell folder constant "userdocs"

Solution:

On the Select Additional Tasks page of the installation wizard, uncheck the Add Image for Windows to Context Menus option.

 


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